EMILY BLACKBURN
SKILLS
• Good communication skills
Very attentive and good with
directions
•
• Good time management
• Microsoft Office Certified
• Creative
• Strong public speaking skills
Confident and effective composition
skills
•
Years of experience with all social
media platforms and how to utilize
creator tools.
•
• Editing/Proofreading
ACTIVITIES AND HONORS
The National Society of Leadership and
Success (NSLS)
Northern Kentucky University
• Joined 2023
Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations, communication and English.
WORK HISTORY
August 2022 - Current
Guest Service Representative, Assistant Manager Nothing Bundt Cakes January 2022 - April 2022
Server Barleycorns
May 2019 - August 2019
Warehouse Associate Amazon
October 2015 - July 2017
Crew Member Culvers
• Handled customer orders both online and in store
• Focused on pushing featured items
• Answered phone calls and took any orders / order changes
• Focused on providing a positive environment for customers
• Assisting In overseeing that all employees fulfill their daily duties.
• Took customers' orders and placed them on POS system
• Ran orders to and from customers
• Attended to customers when in need
• Cleaned my specific area along with the kitchen.
• Sorted boxes and scanned boxes to their correct location on the floor.
• Tended to the front and drive through register
• Worked with the ice cream and cleaned.
EDUCATION
December 2023
Bachelor's Degree in Communications
Northern Kentucky University, Highland Heights, KY Minor: English
April 2022
Some college Communications & English
University of Kentucky, Lexington, KY
May 2017
Diploma
Randall K Cooper High School, Union, KY
CONTACT
Florence, KY 41042
******.*********@*****.***