Customer Service Data Entry
Resume:
Angelique Cabezudo
*************@*****.***
Accounts Receivable-Internal/External Customer Service-Team Building, Employee Relations-Organizational Communication.
An individual with a passion for success, an eagerness to make a difference and a desire to contribute to achieving goals. A highly skilled professional with experience in the areas of leadership, organization, communication and providing excellent customer service.
Selected Accomplishments
Customer Service :
Providing solutions for customers through a call center handling over 750 calls a week. Being responsive to the customer and only providing truthful answers to their concerns.
Accounts Receivable :
Successfully managed over thirty accounts with multiple clients in each account. data entry and evaluation of each account on an ongoing basis to insure increased profits.
Organizational Communication:
Created schedules and managed over forty vehicles on multiple routes throughout the metro area, Colorado and neighboring States. Ensured on time performance and delivery of service.
Hiring Coordinator :
Responsible for oversight of interviews, background checks and initial training. Participated in exit of interviews to help identify possible reasons for overturn and used that information to retain employees.
Training Coordinator:
Implemented a training system which includes: manuals, training guides, in-services, didactic training, hands on training and continual follow-up and audit process for all areas of the business. Successfully mentored individuals in many departments for the purpose of advancement.
K&A Upholstery
05/2014-12/2016
LKQ salvage yard
1/2016-4/2018
Infuzions
4/2018-7/2020
Unemployed due to pandemic
7/2020-9/2021
Veho Tech
11/2021-3/2023
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