MADISON ESPINOSA
madisonespinosa**argmailcom 210-***-**** San Antonio, TX 78249
Summary
"fm very Motivated, with years of experience juggling multiple prioities to keep company running smoothly.
‘Communicative team leader possessing outstanding tine management and documentation abilities Polished in
‘overseeing employee performance and guiding and motivating new talent
Skills
# Cost Reduction «# Product and Service Knowledge
«Sales Monitoring «© Recruiting and Interviewing
«© Operations Management
Experience
Sonic San Antanio, 7X ‘¢ Managed customer servi inquiries and complaints ina timely manner.
Assistant Manager ‘Supervised daily operations including scheduling shifts, assigning duties,
512015 - Current ‘* Communicated regularly with customers to gain insights intotheit needs
‘# Maintained up-todate knowledge of company products and serves.
‘# Maintained inventory accuracy by counting stock-on-hand and reconeling
discrepancies,
‘¢ Ensured compliance with safety rgulatins and company polices.
‘Provided guidance and supporto juniorstaff members on daily asks,
projets, and objectives.
‘¢ Mentored staff to enhance skillsand achieve dally targets, using hands-on
and motivational leership.
‘Coached team membersand delivered constrictive feedback to promote
better productivity and build confidence:
‘Directed and led employees, supervising activities todrive productivity
and efficiency
Maintained accurate records of cllection activities including daly cantact
loge.
Education and Training
Brandeis high school San Antonio TX
High School Diploma
asn2015