Customer Service Bus Driver
Resume:
Vicky Thomas
Lancaster, CA *****
*************@*****.***
I am seeking a position within a company with potential growth
SKILLS and STRENGTHS: Computer skills, fluent in English, telephone etiquette, answering multiple telephone lines, communication skills, filing paperwork, assembly line machines
COMPUTER SKILLS: Word processing, Microsoft PowerPoint, Microsoft Excel, 40 wpm
WORK EXPERIENCE
Bus Driver
Student Transportation Of America - Lancaster, CA
May 2018 to Present
Pick up and drop off passengers to their locations and doctors’ appointments etc.
Merchandiser Match Convergence
Revlon / Match Covergence/Apollo Retail /Foot print Retail
September 2014 to Present
Responsibilities: Worked in southern California area performing merchandising resets, stocking and construction of Gondolas as designed on Plan-O-Grams and floor plans on behalf of various retailers.
Live in Supportive Worker My Life Foundation
My Life Foundation - Palmdale, CA
October 2014 to June 2016
Responsibilities: Worked with clients with disabilities in their homes, attended appointments and classes, administered medications, helped clean and maintain their household, assisted them with budgeting and money management, helped teach healthy lifestyles, eating habits and behavior management.
Team Lead/member Merchandiser
Prism - Santa Maria, CA
June 2007 to September 2011
Responsibilities: Supervising merchandisers, checking-in outside brokers to ensure the usage of Correct Plan-O-Grams to reset shelves, perform cut-ins and construct gondolas, process Timesheets for brokers and in-house crews; assign daily work detail, follow up with crews to Ensure proper construction and resets; ensure crews have all materials needed to perform work; act as liaison between store manager, Prism and work crews; walk work site with store managers and obtain
proper sign-offs. All merchandising duties performed for Wal-Mart, CVS, Home Depot, Vons Market,
Albertson's, Walgreens and Staples Office Supply
Customer Service
H&R Block - Palmdale, CA
March 2006 to 2010
Responsibilities: Held full accountability scheduling and making appointments using multi telephone lines, provided exceptional customer service to clients, handed out pay roll checks and tax refund checks, processed payments using check system, credit card machine and cash register, assisted in new hire trainings and attended community awareness meetings.
Customer Service/ Office Admin
Inner Source - Los Angeles, CA
December 2005 to 2006
Responsibilities: Manned 18 Telephones, provided direct contact with inbound and outbound calls, Set appointment for clients, general filling, operated all office equipment and large array of employee relations, served for primary contact for all accounts regarding purchase orders billing and pertinent issues, Investigated and resolved customer complaints and injuries while ensuring highest level of satisfaction.
EDUCATION
Susan Miller Dorsey High School - Los Angeles, CA
High school diploma 1993 -1996
Commercial Driver's License (CDL)
Class B
Expires: October 2018
State: CA
Endorsements: P (Passenger vehicles)
Skills
• Bus Driving
• Driving
• Merchandising
• Shuttle Driving
• Delivery Driver Experience
• Planograms
• Commercial Driving
• Van Driver
• Security
Certifications and Licenses
Class B CDL
October 2018 to September 2022
With a passenger endorsement
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