Customer Service Burger King

PROFESSIONAL SUMMARY

Dynamic and results-oriented professional with a proven track record at

Burger King, enhancing team efficiency and customer satisfaction. Excelled in problem-solving and customer service, demonstrating a positive attitude and attention to detail. Skilled in cash handling and fostering teamwork, I consistently contribute to a positive work environment and exceed performance goals.

WORK HISTORY

Team Member, 12/2022 to 06/2024

Burger King - Schenectady, NY

Shift Leader, 08/2021 to 12/2022

Cold Stone - Daytona Beach, FL

Cashier, 03/2021 to 12/2021

SUBWAY®Restaurants - Daytona Beach, FL

CONTACT

Address: Schenectady, NY 12301

Phone: 518-***-****

Email: ************@*****.***

SKILLS

SHANON POTTER

Kept work areas clean, organized, and safe to promote efficiency and team safety.

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• Learned all required tasks quickly to maximize performance. Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.

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• Contributed to team success by completing jobs quickly and accurately. Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.

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• Trained new employees and delegated daily tasks and responsibilities. Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.

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Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

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Prepared and served various food and drink items to customer specifications in fast-paced environments.

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• Greeted customers at counter to fulfill requests and answer questions. Made food according to standard recipes with requested changes for customer satisfaction.

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Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.

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Promoted a positive work environment through effective communication with colleagues and supervisors.

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• Customer Service

• Positive Attitude

• Teamwork and Collaboration

• Problem-Solving

• Collaboration and Teamwork

• Attention to Detail

• Clear Communication

EDUCATION

High School Diploma, 06/2018

Albany High School - Albany, NY

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