Phlebotomy Technician Customer Service
Resume:
Anna Dominique Booc
**********@*****.***
Highly motivated and results-driven customer relations professional with over 5 years of experience in building strong relationships and providing exceptional client support. Skilled in addressing customer inquiries and concerns, resolving issues promptly, and maintaining a high level of customer satisfaction.
Professional Experience
Store Supervisor
Red Ribbon, Vallejo, CA May 2022 - Present
Phlebotomy Technician
Vallejo Regional Educational Center, Fairfield, CA July 2023 - October 2024 Education
Certificate in Phlebotomy Technician July 2023 - October 2023 Vallejo Regional Educational Center at Fairfield
Bachelors in Architecture July 2015 - October 2019 Ateneo de Davao University at Davao city
Key Skills
Certifications
Phlebotomy Technician March 2024
AMCA
www.cdph.ca.gov/Programs/OSPHLD/LFS/Page...
BLS Provider July 2023
AHA
ecards.heart.org/student/eCards?cid=3918...
Responsible for inventory management, including ordering products, conducting regular audits, and optimizing stock levels
Ensured compliance with company policies and procedures, including maintaining a safe and organized work environment
Provided exceptional customer service by addressing inquiries, resolving issues, and offering product recommendations
Knowledgeable in handling and disposing of biohazard waste in compliance with HIPAA and OSHA regulations
Proficient in venipuncture and capillary puncture techniques to collect blood specimens for laboratory testing
Skilled in patient identification, specimen labeling, and maintaining accurate records of blood samples collected
Blood draw
Customer service
Computer literate
Detail-oriented
Venipuncture
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