Housekeeping Staff A P

ANGELICA MCCRILLIS

**************@*****.*** 714-***-**** Irvine, CA 92618

Summary

Highly motivated employee with desire to take on new challenges. Strong worth ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Over 7+ years of Specialty housekeeping experience.

Skills

• Mopping and sweeping

• Vacuuming

• Care of fine art

• Window cleaning

• Cleaning techniques

• Sorting and washing laundry

• Residential cleaning

• Excellent work ethic

• Employee training

• Staff supervision

• Food plating and presentation

• Task Delegation

• Security awareness

• Stain Removal

• Supply Ordering

• Upholstery Cleaning

• Cleaning practices

• Customer Relationship Management

• Mopping and buffing floors

• Vacuuming and sweeping

Experience

Mr. and Mrs. Cronstedt Coto De Caza, CA

Lead Housekeeper

01/2023 - 04/2024

• Conducted daily inspections of guest rooms and public areas to ensure the highest standards of cleanliness.

• Coordinated housekeeping staff schedules, ensuring appropriate coverage for all shifts.

• Developed standard operating procedures for housekeeping staff to follow to maintain cleanliness and safety standards.

• Inspected linen closets, storage areas, laundry rooms, and other facilities regularly to ensure adequate supplies are available.

• Monitored inventory levels of linens, towels, toiletries, and other consumables used by housekeepers.

• Cleaned and tidied bedrooms, living rooms, bathrooms, and other areas of the house.

• Swept, vacuumed, and mopped floors.

• Dusted furniture, windowsills, and other surfaces in each room.

• Washed dishes, glasses, and kitchen utensils.

• Changed bed linens and towels on a regular basis.

• Cleaned all mirrors, windows, countertops and sinks in the house.

• Emptied wastebaskets and trash cans throughout the home.

• Sanitized toilets, tubs, and showers with appropriate cleaning products.

• Filled up soap dispensers in bathrooms and kitchens.

• Replenished supplies such as toilet paper, hand soap.

• Assisted with laundry duties such as washing clothes or ironing them if required.

• Took out garbage regularly from inside the house or garage area.

• Reported any damage found in the property to supervisors immediately.

• Vacuumed floors and dusted furniture to maintain an organized, professional appearance.

Mrs. Martha Cuevas Newport Coast, CA

Lead Housekeeper

11/2021 - 09/2022

• Conducted daily inspections of guest rooms and public areas to ensure the highest standards of cleanliness.

• Trained new employees in cleaning techniques and proper use of chemicals and equipment.

• Developed standard operating procedures for housekeeping staff to follow to maintain cleanliness and safety standards.

• Inspected linen closets, storage areas, laundry rooms, and other facilities regularly to ensure adequate supplies are available.

• Provided guidance and support to team members while enforcing company policies and procedures related to housekeeping operations.

• Worked closely with management team to ensure all guest needs were met in a timely manner.

Mr. Mike Patel Newport Coast, CA

Full Charge Housekeeper

06/2017 - 02/2020

• Work directly under owner in preparation for renovation for current 36,000 square foot estate home

• Trained and mentored all new personnel to maximize quality of service and performance

• Drove improvements to workflow and room turnover with hands-on, proactive management style

• Completed schedules, shift reports and other business documentation

• Coordinated household cleaning service operations, including driving business development, and managing client relations

• Managed team productivity and workflow to exceed quality standards

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