Customer Service Marketing Director
Resume:
CARLOS ANDREE
GONZALEZ
*******@*****.***
PROFILE
International Business grad, hardworking individual, self-motivated, always in the search of acquiring new skills. Creative and capable of approaching problems with creative solutions. I have good interpersonal skills and a lot of experience in customer service.
EMPLOYMENT HISTORY
Marketing Director( school project), Spirel Chips, Tijuana JUNE 2015 — AUGUST 2015
Publicity / Market research / Price research.
Server, IHOP, San Diego
MARCH 2016 — JULY 2016
Customer service to over more than 50 tables per shift /Taking orders in a proper way to ensure excellent customer service / Reading customers in order to recommend food suggestions / Deliver food in time and manner in order to create a positive experience
Server Assistant, Denny's, San Diego
MAY 2017 — SEPTEMBER 2017
Recorded food and drink orders and serve customer requests to the standards required / Worked as a team member to ensure satisfied customers / make sure the installations were in optimal conditions for customers. Internship, Shamrock Supply, Tijuana
MAY 2018 — NOVEMBER 2018
Ensure all orders were delivered on time and form. / Expedite orders and constantly checking order status with providers. / Price fixation on items depending on market research. Supervisor, Aeropostale, San Diego
APRIL 2018 — MARCH 2020
Making sure the store looked in optimal conditions / Cashier / Checking on workers and performance and also give them breaks / Making sure the store daily goals and standards were reach Canvasser, GrassRoots, San Diego
JANUARY 2020 — MARCH 2021
Customer Service, Finch moving and storage, San Diego JANUARY 2020 — DECEMBER 2020
Ensure the move was done in time / Schedule moves depending on customer needs / Customer outreach / Looking for potential clients / Company social media content Driver, Lyft/Uber, San Diego
NOVEMBER 2018 — MARCH 2020
Had a 9.7 rating been above national average/ Making sure the ride to the destination was a unique experience / Taking an extra mile in customer service matter. EDUCATION
International Business, CETYS Universidad, Tijuana JUNE 2015 — MAY 2020
“ CETYS: Is one of the few universities with Western Association Of Schools And Colleges (WASC) accreditation in Mexico.”
Data Scientist, Johns Hopkins University, San Diego JULY 2021 — OCTOBER 2021
Course online
SKILLS
Teamwork
Microsoft Office
Adaptability
Management Skills
Final Cut Pro
Data Entry
Fast Learner
Computer Skills
Interpersonal Skills
Creativity
Creative Problem Solving
Data Analysis
EXTRA-CURRICULAR ACTIVITIES
Volunteer, Create Purpose, Tijuana
MAY 2019 — OCTOBER 2019
Organization that helps abandoned children get a chance to live a productive life and empowering everyday citizens to take part in the change.
Team member, AIESEC, Tijuana
MAY 2019 — NOVEMBER 2019
Juvenal organizational in Mexico that goals focus on ONUS agenda plan Varsity team Captain, OSOS FOOTBALL, TIJUANA
MAY 2014 — JULY 2016
LANGUAGES
Spanish; Castilian
Italian
English
Portuguese
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