HUNTER MCCADE SMITH
SUMMARY
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
EXPERIENCE
Memorial Designer, 03/2022 - Current
Service Corporation International - Fort Worth, TX
Created product designs in alignment with specifications.
Worked with client via email, phone and in-person to collect information to complete designs.
Worked with creative personnel to establish and create designs related to brand and communications.
Delivered designs to diverse clients on time and within budget.
Reviewed, edited and applied style rules to design, complying with company guidelines.
Used proven methods to craft and test design solutions that addressed real customer challenges.
Merchandiser, 07/2021 - 04/2022
Fisher 59 - Denton, TX
Stocked and rotated shelves and built displays to deliver results for stores and suppliers.
Monitored stock to maintain sufficient quantity of featured product.
Built product displays and placed appropriate signage for merchandise.
Arranged items in favorable positions and areas of store to attract customers and optimize sales.
Scanned shelves and product cases for expired stock to discard outdated items.
Organized engaging front-facing displays to capture customer interest and drive revenue growth.
Restocked shelves with current merchandise in attractive displays to promote sales.
Helped customers locate desired items and assisted with carrying heavy loads.
Enhanced store and display appearance utilizing seasonal promotions and trends to drive strategy.
Retail Assistant, 11/2018 - 07/2021
287 at The Majestic - Decatur, TX
Engaged positively with each customer, providing professional and polite support for sales and service needs.
Engaged with customers and recommended products based on needs and requests.
Restocked and organized shelves during slow periods to maintain store appearance.
Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
Cleaned shelves, counters and tables to maintain organized store.
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Answered store and merchandise questions and led customers to wanted items.
Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
Resolved customer complaints to boost service and satisfaction and escalated higher level issues to supervisor for immediate remediation.
Checked shipment pack slips to confirm quantities and correct merchandise in delivery.
Placed special orders or called other local stores to find desired items for customers.
EDUCATION AND TRAINING
High School Diploma, 05/2013
Jacksboro High School - Jacksboro, TX
CONTACT
Address: Fort Worth, TX 76107
Phone: 940-***-****
Email: **************@*****.***
SKILLS
Model Development
Concept Development
Multi-Tasking Abilities
Client Satisfaction
Vendor Relationships
Computer Literate
Collaboration Skills
Creative and Artistic