Customer Service Delivery Driver

ARSHAD J. WILS*

@ (***/***-****

SKILLS

* Leadership

* Warehouse

e Analytical Skills

e Problem-Solving

* Supervisory Skills

e Strong Communication

¢ Workforce Management

¢ Customer Service

e Business Management

EDUCATION

GENERAL EDUCATION

DIPLOMA

1995

SMALL BUSINESS

DIPLOMA

2005

AWARDS

Employee of the Month

Promotion

2018

*********@*****.***

DELIVERY DRIVER

National Tire Wa

April 2023 - Presen

DISPATCHER/CONTAINE

N-EL

VA 23508

g Norfolk,

rehouse TW)

sing company Vehicles, ensuring timely and

to safety protocols.

u

Delivered tires to customers

adhering

tuding picking, loading, and Organizing tires

-

professional service while

. t, C!

Performed warehouse duties In

hears ma

contributing to efficient inventory ae

Maintained a clean and orderly work environment, ensuring compliance with safety

all operational efficiency.

standards and supporting over

R DELIVERY

TFC Recycling

May 2009 - April 2023

Collaborated with drivers, dispatchers, and management to develop effective

delivery routes and schedules, enhancing driver efficiency and overall productivity.

Utilized a workforce management system to manage technician routes, ensuring

timely installation and service calls to meet customer commitments.

Fostered a positive work environment by maintaining professional and polite

interactions with guests and team members, ensuring a high standard of customer

service and team collaboration.

FORKLIFT OPERATOR

Gwaltney

2015

e Accurately loaded and unloaded merchandise from trucks, ensuring careful handling

and timely processing.

* Operated forklifts, trucks, and other material handling equipment to load and unload

products from trailers,

* Recorded information about the Movements of supplies, materials, and finished

* Oversaw accurate entry of wor

products to maintain accurate inventory records

MOBILE DETAILER

Self Employed

May 2005 - September 2006

Supervised and led a team of auto

ngs, ensuring top-quality service delivery.

yro

j o, te pa

processing for all team member Urs, 8uaranteeing timely and accurate P

,

nagement and logistics,

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