Delivery Driver Technical Support customer service professional

Tammie Pritchard

Tucson, Az ***** 520-***-**** ******.*************@*****.***

Objective

To secure a challenging position that will utilize my years of experience, while offering me the opportunity

to continuously learn and evolve myself not as a better professional but also as a better individual.

Experience

Two Shakes of a lamb’s tail Delivery Driver Jan 2021- Mar 2024

Tucson, AZ

Utilized map and GPS applications to navigate routes.

Adhered to delivery schedules to guarantee delivery time.

Contact the customer prior to delivery to confirm their availability.

Verify correct luggage plus documenting all required information.

Act Fast of Tucson, Inc Driver Feb 2020- Nov 2022

Tucson, AZ

Worked as part of a team to deliver auto parts in a timely manner.

Verified that correct parts were in work order prior to delivery.

Provided customers with gratitude and respect.

Retrieved parts from warehouse or other store location to accurately fill customers’ order.

Stocked shelves and assisted with inventory.

PM Sanitation Hickman’s Family Farms Oct 2019- Jan 2020

Buckeye, AZ

Sanitized egg cleaning machines, packaging machines, along with all other equipment for an egg processing plant.

Worked efficiently preparing the processing plant for the next day operations.

Applied basic housekeeping skills in the outer areas of the plant, including disinfecting the floors.

Loss Prevention Ross Retail Stores Jun 2016- Aug 2019

Tucson, AZ

Utilized workplace camera footage and alarm systems to assist with assessing possible thefts.

Communicated with team on the key theft indicators for identification purposes.

Conducted inventory of merchandise to determine a shortage or a theft.

Deterred shoplifting.

Kept store clean and organized.

Technical Support Transcom Jul 2012- Jun 2016

Tucson, AZ

Part of a virtual team that provided world class technical support.

Troubleshoot issues on mobile device- specific problems, network performance and internet connectivity.

Created and documented all required paperwork and entered the system.

Handled my customers’ issues in a timely fashion and made sure that everything was of a satisfying level.

Education

Everest University, A.S Applied Science 2012

Major: Criminal Justice

Certificate, Leadership and Organizational Behavior 2023

Skills & abilities

Problem solving

Communication

Leadership

Patience

Organization

Teamwork

Time Management

Adaptability

Technical Support

Customer Service

Dependable

Detail Oriented

Ethical

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