Customer Service R E
Resume:
R E B E C C A R E D E S
**********@*****.***
huntington beach, CA 92648 usa
PROFESSIONAL SUMMARY
My objective is to obtain a challenging position. I am motivated to keep learning and experiencing success in different areas of my career and all areas of customer service. I am capable of capitalizing on my restaurant industry experience and building loyal customers and a following by providing an excellent experience to all patreons leaving with a smile hopefully to return. I have called in sick 1 time in 25 years. My loyalty is huge.
SKILLS
Extreme attention to detail Efficient and organized Dependable and timely Knowledgeable in food service regulations
Provide great service in high volume
settings
Professional customer service / server
and bartender
EXPERIENCE
bartender/server, saddleback lanes / cal bowl/ forest lanes, Jan 2011 - Mar 2020, mission viejo /long beach/ lake forest, ca
Received bartending license from National bartending school Trained new bartenders in customer service standards Handled many tables at once with high service quality Greeted all guests with a smile and made sure they left with one Organized karioki nights to enhance sales
Engaged customers in friendly conversation to boost satisfaction and loyalty Made drink menu weekly
Extremely well organized and efficient with a heavy work load Great at multi-tasking
server, The cliff restaurant/ Morton's steakhouse, Apr 2011 - May 2015, laguna beach, ca Provided high volume and fast paced dining experiences Handled currency and credit card transactions quickly and accurately provided patreons with freindliness and a smile
Available for call-in shifts for employees who called out Catered large group events for fine dining restaurant Created fine dining experience
checker/ order writer / trainer, trader joes, May 1995 - Jul 2011, newport beach, ca Catered to high end patreons
RR
Jun 1992
Carefully ordered and organized different departments in store Created hand written signage of products for store shelves Trained new employees on store standards, guidelines and procedures Provided recipes for food demos
EDUCATION
warren high school - downey, ca
Certified bartender from National bartending school Lakewood, CA
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