Sales Associate/Customer Service

OGUNDOWO BISOLA ESTHER

SALES ASSOCIATE

Saint John, NB +1-506-***-**** **********@*****.*** https://www.linkedin.com/in/bisolaesther PROFESSIONAL SUMMARY

A highly motivated sales associate with extensive customer service with 3 years of sales experience, recognized for the ability to communicate with customers and provide exceptional services that ensure customer retention and positive feedback.

SOFT SKILLS

- Exceptional customer service - Multitasking

- Communication skills - Teamwork

- Problem-solving - Point of sales knowledge

- Technical skills - Interpersonal skills

EDUCATION AND TRAINING

Diploma -Human Resources Management (Ongoing)

New Brunswick Community College – Saint John, NB September 2023 – June 2024 Bachelor’s Degree – Business Administration

Kwara State University – Nigeria August 2018 – November 2021 WORK EXPERIENCE

Seasonal Sales Associate. Nov 2023 - Dec 2023

Cherry Hills Photogenic - Saint John NB

Processed customer transactions accurately and efficiently using cash registers and POS systems.

Established and nurtured customer relationships, responding timely to inquiries and accommodating special requests.

Followed company policies and procedures regarding cash handling.

Collaborated with team members to ensure smooth operations and efficient customer service.

Update the inventory of available supplies and materials and create requests for needed supplies. Sales Rep/Cashier Feb 2020 - May 2023

Peculiar Store - Nigeria

Greeted customers in a friendly and professional manner

Contributed to a positive and inclusive work environment

Ensured high level of customer satisfaction by being knowledgeable about all products offered, and working other with co-workers to provide excellent sales service

Built a delighted and loyal customer base through engagement, uncovering needs, making product recommendations, and gathering customer information to support continued engagement

Maintained company values, policies and procedures

Managed cash transactions, ensuring payment accuracy.

Maintained a clean and organized checkout area, ensuring a positive shopping experience for customers.

Assisted in inventory management, including restocking shelves and monitoring product availability.

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