Delivery Driver Service Representative

Steven Mainer

Orlando, FL ***** 689-***-**** **************@*****.***

PROFESSIONAL SUMMARY

Hardworking employee enthusiastic about learning the field of driving inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.

SKILLS

Communication and Coordination

Safety Compliance Knowledge

Physical stamina and strength

GPS navigation mastery

Vehicle loading

Defensive Driving Techniques

WORK HISTORY

AUTO BODY TECH/DRIVER TECHNICIAN 12/2022 to 04/2024

ECD Kissimmee, FL

Removed body panels, doors and fenders of vehicles to access areas of repair.

Supported team members during peak periods or absences by assuming additional responsibilities as needed.

Maintained safe working environment by adhering to safety protocols and ensuring proper use of equipment.

Improved customer satisfaction by ensuring timely and accurate deliveries of products.

DELIVERY DRIVER 01/2021 to 07/2023

DoorDash Orlando, FL

Delivered packages to customer doorsteps and business offices.

Improved customer satisfaction by ensuring timely and accurate deliveries of products.

Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

Maintained upbeat, positive attitude in busy, customer-focused environment.

QUALITY CONTROL TECHNICIAN/CUSTOMER SERVICE REPRESENTATIVE 03/2019 to 12/2022

REV Group Inc. Orlando, FL

Maintained quality documentation and records for conformance with relevant standards.

Collaborated with production teams to address and resolve quality concerns, improving overall product reliability.

Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.

Enhanced product quality by conducting comprehensive inspections and identifying defects in a timely manner.

Actively listened to customers, handled concerns quickly and escalated major issues to supervisor, and managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

WAREHOUSE/FORKLIFT OPERATOR 11/2013 to 06/2018

Coca-Cola Orlando, FL

Built pallets and loads for partial and mixed pallets, wrapped finished pallets and staged pallets and loads into truck when ready for shipment.

Performed at 98% accuracy.

Worked with racking systems and loaded or unloaded pallets, pulling and placing pallets on or off of vertical product racking systems and trucks, maximizing storage by stacking products vertically.

Reduced product damage by performing routine forklift safety checks.

Optimized warehouse space utilization by effectively stacking pallets using forklift, maximizing storage capacity without sacrificing accessibility or safety.

WAREHOUSE WORKER/FENCE INSTALLER 01/2004 to 04/2013

National Rentals Bordentown, NJ

Loaded, unloaded, and moved material to and from storage and production areas.

Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.

Collaborated with team members to complete large-scale fencing projects in a timely manner.

Enhanced customer satisfaction by installing temporary fences according to client specifications.

EDUCATION

Associate of Arts General

Rowan College At Burlington County, Pemberton, NJ

CERTIFICATIONS

Certified Forklift Operator, 10+ years

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