Warehouse Worker Customer Service

Hamid Woticha

Calgary, AB 587-***-**** ***************@*****.***

HIGHLIGHTS OF QUALIFICATIONS AND SKILLS

Experienced as a cleaner and warehouse worker.

Great customer service skills

Attention to Detail

Excellent communication and time management skills

Great at Problem-Solving

Being capable of managing a team and demonstrating leadership skills

An in-depth knowledge of taking directions and following through with instructions.

Physically fit and able to stand for long hours.

Willingness to learn, open-mindedness, and creativity.

Strong ethics and Reliability

Patience and understanding

Commitment to health and safety

Work Experience

Baker

Sons Bakery, Calgary AB Aug 2023-Present

Prepared dough for pies, bread, rolls and sweet goods, batters for muffins, cookies and cakes and icings and frostings according to recipes or special customer orders

Bake mixed dough’s and batters

Frost and decorate cakes or other baked goods

Ensure quality of products meets established standards

Develops new products for a la carte or menus on a rotating basis.

Decorates baked goods, such as cream pies, using a pastry bag.

Sets time and speed controls for mixing machines, or blending machines, so that ingredients will be mixed or cooked according to instructions.

Measures or weigh flour or other ingredients to prepare batters, dough’s, fillings, or whipped cream, using scales or graduated containers.

Maintains adequate supply of all prepared products on hand and ensures the proper storage and refrigeration.

Keeps spoilage/waste to a minimum by ordering and utilizing proper quantities and rotating products.

Lines up baked products in mobile carts according to the needs of the particular outlet or function.

Utilizes any and all leftovers into usable products.

Cleans, breaks down, and puts away all baking equipment including: ovens, mixers, proofer, floors, freezer, and refrigerators.

Warehouse worker Tofic Store, Cairo, Egypt Feb 2019 to April 2023

Maintained orderly and clean work area in compliance with Company safety and sanitation requirements.

Operated industrial power equipment.

Restocked and replenished as appropriate.

Performed general maintenance.

Ensured compliance with regulatory and company policies and procedures.

Performed general warehouse/production/

Applied repetitive bending, lifting of 50+ pounds, and climbing.

Cleaner Cairo Festival, Cairo, Egypt May 2016 to Jan 2019

Cleaned and disinfected all surface areas, including bathrooms, common kitchens, desks, and vacuumed; swept; and mopped floors of various types.

Emptied trash cans and washed and dried windows.

Liaised with the line manager to ensure that you always have sufficient cleaning products.

Replaced toilet paper and hand towels.

Dust the surfaces within a room, mopped, and polished floors.

Picked up any trash and emptied the trash bins.

Education

Shashemene High School, Ethiopia June 2010

High School Diploma

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