1099 courier and driver Customer Service Account Management

Clay Holbert Jr 909-***-****

**** **** ******* **

Anaheim 92805

*************@*****.***

Skills: 18 years of sales, and management skills. 4 years of courier experience and driving passengers to their destinations. I’m a team player, with leadership experience. I type 45 wpm and I have familiarity with Quickbooks along most of the popular CRM software available. When it comes to sales I’ve learned to build rapport with a customer within minutes and properly explain benefits of products or services. I can also articulate a product or service to a large corporate buyers or Mom and Pop retail establishment. No problem with rejection it’s a great teaching tool.

Excel, Powerpoint, Quickbooks, Outlook and some adobe illustrator.

Experience:

Driver/courier delivery

March 2020-Present

Uber Connect/CDS services

Driver and courier delivery of packages, parcels and equipment. Over 4 years of ensuring packages were received fast and safely delivered. Problem solving route and delivery issues by communicating with dispatch and recipients.

Account Manager

November 22nd 2018-2020

Alternative Lifestyle Systems

In this role my duties are 25% customer service and 75% Sales.

In the customer service portion I process incoming order in Quickbooks and answer phone calls.

My daily sales job is to reach out to Distributors and Wholesale buyers via phone and email.

Typical calls are anywhere from 50-75 per day with about 20-25 emails. I am also responsible for sending out eblast and mailer campaigns on a bi-weekly basis. I also attended trade shows on a quarterly basis increasing brand visibility.

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