Customer Service Cleaning Technician
Resume:
TINA
PITTS
T
P Henderson, Co *****,
**********@*****.***
PROFESSIONAL SUMMARY
Dependable & brings solid track record of cleaning and maintaining commercial and residential facilities. Hardworking and trustworthy individual offers keen attention to detail, commitment to quality and consistent reliability. Driven to meet client needs and support satisfaction.
SKILLS
• Sorting • Adaptability and flexibility • Job Planning
• Problem-solving abilities • Attention to detail • Customer service
• Self Starter • Self Discipline
EXPERIENCE
Cleaning Technician April 2024 - May 2024
Clean Theory Henderson, CO
• Maintained solid working relationships with clients and co-workers.
• Removed office trash, cleaned desktops and dusted technology.
• Cleaned office areas to meet client standards and expectations.
• Scrubbed toilets, sinks and all restroom areas.
• Kept entryways, common areas and public spaces presentable and clean.
• Utilized specialist equipment to clean fabrics, flooring and furnishings.
• Dusted under furniture, washed window treatments, and stripped floors to conduct regular deep cleans.
• Used special cleaning chemicals to sanitize high-traffic areas.
• Mixed and diluted cleaning solutions using manufacturer directions.
• Removed waste paper and other trash from premises to designated area.
• Swept and mopped floors in various rooms and hallways.
• Wiped down surfaces, including countertops, tables, and desks.
• Cleaned exterior spaces such as sidewalks, patios, or entryways by sweeping or pressure washing.
• Laundered cleaning rags, mop heads, and other reusable materials.
• Reported damages or maintenance issues to appropriate personnel promptly.
• Polished metal fixtures to improve their appearance.
• Emptied trash cans and replaced liners as needed.
• Adhered to safety guidelines when handling hazardous chemicals or materials.
• Removed cobwebs from corners and ceilings using dusters or vacuums with attachments.
• Vacuumed carpets and rugs to maintain tidy appearance.
• Maintained inventory of cleaning supplies and replenished when low.
• Disinfected high-touch areas such as door handles and light switches.
• Washed windows and mirrors for streak-free finish.
• Cleaned and sanitized restrooms, ensuring adequate supplies were available.
• Dusting furniture, shelves, and other surfaces to keep areas clean.
• Prepared cleaning solutions using water and detergents. Driver April 2022 - April 2024
Uber Henderson, CO
• Managed routes and organized schedules to achieve delivery targets.
• Selected most efficient route to minimize vehicle idle time.
• Demonstrated initiative to follow through on assigned tasks without supervision.
• Monitored road conditions and traffic to identify time-effective routes.
• Answered or directed customer queries as appropriate.
• Represented company by demonstrating positive values and commitment.
• Delivered exceptional service, going above and beyond to satisfy passengers. Shopper July 2020 - April 2022
Instacart Henderson, CO
• Drove client satisfaction with detailed and current product knowledge.
• Selected, bagged and staged grocery orders for guests.
• Delivered superior customer service, answered questions and resolved customer complaints. Package Handler April 2020 - July 2020
FedEx Henderson, CO
• Used RF scanner to pick products accurately.
• Detected package issues through visual inspections.
• Sorted and directed packages
• Performed belt splitting
Maintenance Manager December 2019 - March 2020
Peak Touring Co Denver, Colorado
• Ordered, maintained and replenished maintenance supplies for typical building requirements or planned projects.
• Maintained accurate records of all maintenance activities performed on equipment or facilities.
• Trained new employees in proper safety protocols and procedures.
• Established standard operating procedures for routine maintenance tasks.
• Assisted in development of capital projects related to facility upgrades or expansions.
• Built and maintained successful team by hiring effectively and developing staff from within.
• Supervised team of maintenance technicians, providing guidance and support as needed.
• Developed maintenance plans closely aligned with company goals and objectives. Stayed current on maintenance work by monitoring staff for compliance with procedures, assignments and special instructions.
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Cleaning Technician January 2011 - December 2019
Owner Operating, a Klean Break Westminster, Colorado
• Scrubbed toilets, sinks and all restroom areas.
• Kept entryways, common areas and public spaces presentable and clean.
• Mixed and diluted cleaning solutions using manufacturer directions.
• Advertising
• Creating Work
• Maintained solid working relationships with clients and co-workers.
• Dusted under furniture, washed window treatments, and stripped floors to conduct regular deep cleans.
• Maintained inventory of cleaning supplies and replenished when low. Front End Supervisor September 2006 - December 2011 Bed Bath and Beyond Northglenn, Colorado
• Established clear goals and coached employees to enhance performance and improve revenue.
• Prepared drawers, counted totals and resolved discrepancies to control financial risks.
• Set and improved schedules and workflows to optimize front-end operations. EDUCATION
Faith Christian High School, Arvada, Co May 1996
LANGUAGE
Native
English
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