Data Collection Field
Resume:
Aaron Hill
Waycross, GA
***********@*****.***
PROFESSIONAL PROFILE
Highly motivated and detailed individual with strong knowledge telecommunications industry and practices from provisioning circuits, Installation methods and standards, field data collection, OSP and ISP design and engineering.
I am seeking a job in the industry with a focus on field engineering and design of ISP/OSP for FTTx or other products.
SUMMARY
Communicating effectively using written, verbal, and interpersonal skills
Managing time effectively; working independently and in a team environment
Self motivated: setting priorities, meeting deadlines
Handling a variety of tasks and responsibilities simultaneously and efficiently
Proven ability to establish rapport effectively with internal & external customers
Trusted and respected by peers and management; loyal and committed to job
WORK EXPERIENCE
Live Oak Fiber – Brunswick, Ga
Construction Coordinator
Monitored construction crews to ensure proper placement of outside plant in compliance with local and state permitting guidelines.
Approved changes to routing and distribution in the field.
Worked as lead in the company’s SMB construction project.
Prepared rough construction drawings for permitting of plant extensions to service SMB customers.
Prepared detailed BOM and cost estimates for plant extensions for our SMB customers.
CHC Consulting - Orange, CA July 2018 to Nov 2023
OSP Field Engineer II
Performed task in multiple areas of Telecommunications including OSP engineering, ISP design, verification, and data collection
Supported AT&T ‘Light Gig’ projects in central region
Supported Comcast/SEU in Jacksonville & Brunswick markets for plant extensions and FTTx fielding and office design
Verify and QC post construction work to verify work.
Supported Lumen FTTx projects in Pacific Northwest
Field data collection, OSP and ISP design work in office.
Collected detailed data and measurements for OSP projects for buried and overhead utilities
Design OSP extensions to service new customers outside of current footprint
Validate as built drawings for new construction projects and to ensure quality standards
Design, data collection and bill of materials generated for large commercial ISP projects.
Worked on Fiber distribution to retrofit apartment buildings including initial data collection, met property owners, outside vendors and customer to design and price distribution on projects ranging from single customer to 347 units in an apartment complex.
AT&T - Tulsa, OK August 2015 – April 2018 Service Technician
Install full suite of AT&T products ranging from Fiber HSI to DirecTV
Interact with customer to educate on products and ensure any issues were addressed before leaving
Managed inventory tracking on all tools and CPE issued to me and rotated stock to insure oldest was out first
Updated and maintained customer information as needed
Repair and service all products, troubleshooting plant and internal issues.
Cox Communications - Tulsa, OK May 2002 - March 2015
Universal Sr. Technician
Responsible for acting as lead tech, training new hires and technicians that were struggling to maintain performance
goals.
Co-author of the initial In-Home networking installation and troubleshooting field guide prior to the launch of home networking for the HSI product in Spring of 2003
Trouble shoot and repair issues from active to the premise using digital meters and spatial node maps
Insured parts and CPE inventory was sufficient to do a weeks work without having a backlog of material on the truck
Cable Technical Services – Tulsa, OK October 2000 - May 2002 Manager
Managed a crew of 40 men and women installing the initial HSI offering (@Home) for Cox communications
Managed staffing needs
Managed inventory and procurement on a week-to-week basis
Maintain good standing with Cox communications management team to insure we were in good standing and meeting or exceeding all contractual obligations.
Maintained payroll records and time keeping and reported to accounting for my team
Tracked team performance levels against other vendors and made necessary changes to insure we were always leading the pack on quality and production
EDUCATION AND TECHNICAL SKILLS
Central Texas University 1988-1989
Old Dominion University 1989-1990
Comptia A+ Certification
DOS
Comptia N+ Certification
Microsoft Office – Word, Excel, PowerPoint, and Outlook
Cox U (NCTI) Expert technician
Cox U fundamentals in Hybrid fiber/coax distribution design
Cox U small node design
Extensive experience using GIS systems such as Katapult and CGIS
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