Assistant Manager Security Officer
Resume:
Justice A Williams
Stone Mountain, GA *****
*************@******.***
Authorized to work in the US for any employer
Work Experience
Assistant Manager
Family Dollar - Pine Lake, GA
September 2023 to Present
I am a assistant manager. My responsibility varies from different things. I open and close the store. I manage about 2 to 4 people on a shift. I help unload the trucks when it comes, with anywhere from 500 to 100 pieces on it. I start and complete paperwork for the day. I assist my younger cashiers who's n to able to sale tobacco products. I complete returns, damages, and exchanges. I deal with customs issues and complaints. I check in venders when they come to make deliveries to our store. I help third party when they comes in and need to do a reset on one of the aisles in the store. I make sure the crew members are doing their jobs and task for the day. I complete the deposit for the store, I counts the safe in the mornings and at night. When i open I turn off the alarms. When I close I turn on the alarms. Secretary/Front Desk
Sandi Secretarial Service - Duluth, GA
August 2021 to Present
I answer the phone and take messages for doctors offices after hours. Daycare Teacher
Happy Haven - Lilburn, GA
September 2022 to March 2023
I am a Toddler Teacher.
Security Officer
Allied Universal - Atlanta, GA
May 2020 to February 2022
I am a security officer of one of the biggest and busiest companies which is UPS. I am to make sure no ups employee comes into as well as leave out the hub with things they are not suppose to have such as: electronics that isn't theirs that would have either a sticker on it which was approved by LP, boxes with labels, headphones. Employees are allowed to bring bags in however the bags have to be either clear or mesh. All employees have to show officers their employee badge in order to enter the building. Failure to comply to these rules I first have the right to deny them entry. secondly I would notify LP followed by doing a incident report.
Cashier
Macy's - Alpharetta, GA
May 2018 to February 2020
Responsibilities
The days that i was scheduled to opened I had to open the registers and counting the register along with set up the displays. The days I was scheduled to close image was responsible to close the registers and make a
deposit ever night. Clean, make sure everything was put away. I was a ringer, which is a cashier. I rung the customers up once they was ready to check out. Accomplishments
I put a positive affect on the employees, only because they said that I provided good customer service. I always
had a positive attitude, and energetic.
Skills Used
Good customer service. Positive attitude.
Shipping and Receiving
Target - Norcross, GA
February 2017 to February 2018
As customers placed an order online. I went on the sales floor to find the item, go to the shipping area, package the order, put the collage on it.
Delivery Driver
Jimmy John's Sandwiches - Dunwoody, GA
July 2015 to November 2016
I deliver online and call-in orders. I take orders, handle a register & make sandwiches. Education
High School Diploma
Meadowcreek High School
Certifications and Licenses
Driver's License
April 2012 to November 2023
Assessments
Workplace safety — Proficient
April 2023
Using safe practices at work
Full results: Proficient
Customer focus & orientation — Proficient
June 2022
Responding to customer situations with sensitivity Full results: Proficient
Cooking skills: Basic food preparation — Proficient April 2023
Preparing food, using cooking equipment, and converting ingredient measurements Full results: Proficient
Early childhood development — Proficient
September 2022
Knowledge of the development of children ages 0-3 and of ways to foster that development Full results: Proficient
Work style: Reliability — Proficient
May 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Customer service — Proficient
April 2023
Identifying and resolving common customer issues
Full results: Proficient
Learning agility — Proficient
April 2023
Learning and applying new information
Full results: Proficient
Bartending — Proficient
April 2023
Understanding, pouring, and mixing drink orders
Full results: Proficient
Spreadsheets with Microsoft Excel — Proficient
April 2023
Knowledge of various Microsoft Excel features, functions, and formulas Full results: Proficient
Call center customer service — Proficient
September 2021
Demonstrating customer service skills in a call center setting Full results: Proficient
Written communication — Proficient
April 2023
Best practices for writing, including grammar, style, clarity, and brevity Full results: Proficient
Verbal communication — Proficient
April 2023
Speaking clearly, correctly, and concisely
Full results: Proficient
Basic computer skills — Proficient
April 2023
Performing basic computer operations and troubleshooting common problems Full results: Proficient
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