Customer Service Representative

Experience

Lincare Healthcare North Kansas City, MO

Customer Service Representative 09/2023 - 03/2024 place outbound calls to customers to check on need for refills Cherokee Nation Kansas City, MO

paper processor 05/2023 - 07/2023

take boxes of documents and place in assigned order GEHA Independence, MO

Customer Service Representative 08/2022 - 03/2023 take inbound calls from members with questions or issues regarding their policies Spectrum Kansas City, MO

Customer Service Representative 03/2022 - 07/2022 take inbound calls to activate and repair cell phones TTEC Overland Park, KS

Customer Service Representative 03/2021 - 01/2022 take inbound calls to make payments, provide quotes for new coverage and answer questions CVS Health Lees Summit, MO

Customer Service Representative 04/2020 - 03/2021 take inbound calls to order meds, requests quotes for new meds or coverage Synchrony Merriam, KS

Customer Service Representative 04/2019 - 03/2020 take inbound calls about purchases, to make pmts, and to apply for new cards Midland Loan Services Overland Park, KS

Loan Servicing Analyst II 07/2001 - 11/2018

research and post payments, research and set up new portfolios and loans and ordered and added flood insurance for all properties

Skills

Customer service, Computer skills, Communication skills, Microsoft office, Analysis skills, Computer literacy, Time Management

Education

Metropolitan community college Kansas City, MO

customer service representative 03/1999

6 week customer service representative training course Kimberly Hopkins

816-***-**** **************@*****.*** Independence Missouri

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