Customer Service Delivery Driver
Resume:
Branden Parrish
Arlington, TX *****
****************@*****.***
Authorized to work in the US for any employer
Work Experience
Cashier/Customer Service
Murphy USA - Arlington, TX
November 2021 to September 2023
The customer service/cashier role at Murphy USA involves providing excellent service to customers and handling cash transactions. Some accomplishments of this role include ensuring customer satisfaction by resolving issues, maintaining accurate cash registers, promoting sales and promotions, and upholding store cleanliness and organization. Additionally, effective communication, teamwork, and attention to detail are key skills that contribute to the success of this role. Amazon Delivery Driver
Longhorn DSP LLC - Grand Prairie, TX
March 2021 to July 2021
As a contracted Amazon DSP (Delivery Service Partner) delivery driver, my role involves delivering packages to customers' doorsteps efficiently and on time. My responsibilities include safely operating my delivery vehicle, following assigned routes, scanning packages, and ensuring timely and accurate deliveries. DSP drivers are expected to provide excellent customer service by addressing any delivery- related inquiries or concerns. Additionally, maintaining a clean and organized vehicle, adhering to traffic and safety regulations, and meeting delivery performance metrics are essential components of my role. Night Crew Stocker
Kroger - Arlington, TX
September 2019 to March 2021
A night crew stocker at Kroger involves restocking store shelves and ensuring products are readily available for customers during the day. Some accomplishments of this role include efficiently organizing and replenishing merchandise, maintaining proper product rotation, and ensuring accurate pricing and labeling. Night crew stockers also play a crucial role in maintaining a clean and organized store by handling inventory management and assisting with occasional customer inquiries. Attention to detail, strong time management skills, and the ability to work independently are important qualities for success in this role.
Cashier and Customer Service
Chevron - Arlington, TX
October 2018 to February 2019
The role of a cashier at Chevron involves handling customer transactions and providing excellent service at the checkout counter. Some key responsibilities include scanning and processing items accurately, accepting payments (cash, credit, or mobile payments), and providing change if necessary. Cashiers at Chevron also assist customers with fuel purchases, answer inquiries about products or services, and maintain a clean and organized checkout area. Additionally, cashiers may be responsible for stocking merchandise, monitoring fuel pumps, and ensuring compliance with company policies and procedures. Effective communication, attention to detail, and strong customer service skills are essential. Order Puller/Packer
Mouser Electronics - Mansfield, TX
October 2017 to August 2018
An order puller at Mouser Electronics plays a crucial role in the company's operations by retrieving and preparing products for shipment based on customer orders. Key responsibilities include accurately locating and selecting items from the warehouse shelves using handheld devices or picking lists. Accomplishments in this role include consistently meeting or exceeding daily productivity goals, ensuring the precise fulfillment of orders, and maintaining a high level of accuracy in item selection. Order pullers also contribute to effective inventory control through regular cycle counts and reporting any discrepancies. Additionally, they actively contribute to maintaining a clean and organized warehouse environment. Important skills for success in this role include meticulous attention to detail, efficient navigation of the warehouse, and a strong focus on order accuracy. Executive Chef
World of Beer - Arlington, TX
April 2017 to September 2017
As a Chef for World Of Beer, I created delicious and innovative dishes that complement the extensive beer selection, elevating the overall dining experience for customers. Key Responsibilities:
• Ensure the highest quality of food preparation and presentation, maintaining consistency and adhering to food safety standards.
• Plan and manage kitchen operations, including inventory control, ordering supplies, and monitoring costs to maximize profits.
• Train and mentor kitchen staff, providing guidance on cooking techniques,
• Maintain a clean and organized kitchen, adhering to sanitation and hygiene standards, and managing kitchen equipment maintenance.
Requirements:
• Previous experience as a Chef or Sous Chef in a high-volume restaurant or pub, preferably with a focus on beer pairings and innovative cuisine.
• Extensive knowledge of different culinary techniques, international cuisines, and food and beverage pairings.
• Strong leadership skills, with the ability to manage and inspire a kitchen team to excel in a fast-paced environment.
• Passion for craft beer and understanding of different beer styles and their flavors. Assistant Manager
Wingstop - Arlington, TX
July 2016 to January 2017
As an assistant manager at Wingstop, my role is to support the general manager in overseeing the daily operations of the restaurant. I am responsible for maintaining a high standard of customer service, ensuring that guests have a positive experience and their needs are met. I assist in managing and supervising the staff, providing guidance and support to ensure they perform their duties effectively. This includes training new employees, overseeing shifts, and addressing any issues or conflicts that may arise. I also monitor inventory levels, place orders for supplies, and ensure that all equipment is in good working condition.
One of my key responsibilities is to ensure that the restaurant operates smoothly and efficiently. This involves coordinating with the kitchen staff to ensure timely food preparation and maintaining cleanliness and hygiene standards throughout the establishment. Additionally, I assist in managing finances, including handling cash transactions, creating employee schedules, and monitoring sales and expenses. I may also contribute to marketing efforts, such as promoting specials or events to attract more customers. Being an assistant manager at Wingstop requires strong leadership skills, attention to detail, and the ability to multitask in a fast-paced environment. It is a rewarding position that allows me to contribute to the success of the restaurant and provide exceptional service to our customers. Pawn Broker
Cash Plus Pawn - Mansfield, TX
August 2015 to February 2016
As a Pawn Broker at Cash Plus Pawn, your main role is to assess the value of items customers bring in for pawn or sale. You will provide loan offers, negotiate terms, and maintain accurate records of transactions. Additionally, you'll help customers redeem their items and ensure the shop is clean and organized. Responsibilities:
• Evaluate and determine the value of items for pawn or sale.
• Offer loans to customers and explain terms.
• Negotiate loan terms and comply with regulations.
• Keep accurate records of transactions.
• Assist customers in redeeming their items.
• Appraise items for potential purchase or sale.
• Maintain a clean and organized shop.
• Stay updated on market trends and pricing.
Requirements:
• Knowledge of items and their value.
• Strong negotiation and interpersonal skills.
• Accurate appraisal abilities.
• Familiarity with pawn regulations.
• Basic computer skills.
• Attention to detail.
• Ability to handle multiple transactions.
• Integrity and discretion.
Education
High school or equivalent
Summit High School
Skills
• Key Holder
• Customer Service
• Order Picking
• Kitchen Management Experience
• Packaging
• Delivery Driver/Courier
• Customer service
• Warehouse management system
• Retail sales
• Stocking
• Warehouse experience
• Cash register
• Sales
• Communication skills
Assessments
Work style: Reliability — Proficient
March 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Work motivation — Proficient
April 2021
Level of motivation and discipline applied toward work Full results: Proficient
Basic maintenance and repair — Proficient
March 2023
Performing basic repairs and maintenance for apartment complexes, office buildings, and other facilities
Full results: Proficient
Forklift safety — Proficient
April 2021
Best practices and safety hazards in forklift operation Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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