Jan Carlo M. Dueño Santiago
**********@*****.*** - 484-***-****
Allentown, PA
Warehouse Leader with experience ensuring the efficiency and safe operation of all warehouse activities and assigned work for an hourly staff. Strong background in employee development and oversight including coaching, mentoring, and training within the manufacturing and exporting settings. Excellent communication skills, bilingual in Spanish and English. Knowledgeable in data analytics and metrics reporting with proficiency in MS Office (Word, Excel, PowerPoint), Labor Management and WMS.
WORK EXPERIENCE
2023 to Present
Peter Pan Sea Food - King Cove, Alaska
Team Supervisor
Leading a team of employees to ensure that they meet performance goals and objectives.
Monitor the quality of work performed by the team and take corrective action as needed.
Develop learning plans for new and existing employees to improve their skills and knowledge.
Provide regular feedback and performance evaluations to team members.
Collaborate with other departments to ensure that all organizational goals and objectives are met.
Create and implement policies and procedures to improve team performance and efficiency.
Address and resolve employee complaints and concerns in a timely and effective manner.
Motivate and inspire team members to achieve their goals and objectives.
Maintain accurate records and reports related to team performance.
2014 to 2023
Hub Group - Allentown, PA
Warehouse Fulfillment Associate
Checking, storing and organizing inventory.
Preparing, packing and loading orders for delivery or pickup
Maintaining cleanliness, tidiness and safety of work environment
Inspecting inventory for damage, faults and discrepancies
Communicating errors and issues to relevant parties
2012 to 2014
Americold – Fogesville, PA
Forklift Operator
Efficiently and safely load and unload freight using proper equipment to move products to storage throughout facility.
Effectively stack and store merchandise, pick and assemble orders for shipment, check freight for accuracy, damage, and infestation, while labeling, sorting, wrapping, packing, and repacking as directed by management.
Must be able to meet production standards while maintaining a clean and orderly work environment.
Perform other duties such as inventory, cleaning, or forklift battery changes and may be required to perform other duties outside of normal responsibilities as needed.
EDUCATION
Bachelors Industrial Welding
University of Puerto Rico, Rio Piedras Campus
GPA 3.00