Customer Service Administrative Support
Resume:
TIFFANY
PERTH
DETAILS
ADDRESS
Bronx, 10455
United States
PHONE
************@*****.***
DATE / PLACE OF BIRTH
Brooklyn, New York
NATIONALITY
Black
SKILLS
Communication Skills
Scheduling
Administrative support
Event planning
Inventory control
Microsoft Office suite
Customer service
PROFILE
Dedicated and detail-oriented professional with a diverse background in administrative and customer service roles. Skilled in scheduling, administrative support, event planning and execution. Adept in utilizing Microsoft Office suite and providing exceptional customer service. Proven track record of effectively managing multiple responsibilities and working efficiently in team environments. Seeking opportunities to leverage strong organizational and communication skills in an administrative or customer service capacity. EMPLOYMENT HISTORY
Funeral Director Assistant, Ms. Jones Funeral
Services
Mar 2022
As a Funeral Director Assistant at Ms. Jones Funeral Services, I am involved in providing support for various aspects of funeral services, including assisting with funeral arrangements, coordinating with families, and managing administrative tasks. I utilize my strong organizational and communication skills to ensure that all details are handled with care and sensitivity. Additionally, I am detail-oriented and adept at problem-solving to address any challenges that may arise during the funeral planning and execution process. Cleaning Supervisor, Klean Freaks Brooklyn
Jul 2016 — Sep 2019
• Monitored and assessed staff performance, providing feedback and guidance on areas for improvement
• Scheduled and assigned work to staff, ensuring adequate coverage and timely completion of tasks
• Investigated and resolved customer complaints in a timely and professional manner
• Developed and implemented processes for tracking and reporting on staff attendance and performance
• Conducted regular inspections of equipment, materials, and work areas to ensure quality and safety standards are maintained EDUCATION
Associate of Liberal Arts (AA), New York City
College of Technology
Sep 2008 — Jun 2012
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