Customer Service Associate
Resume:
Juliette Flores
Summary
Goal-driven, customer service professional seeking an ambitious
role to advance my career within a dynamic company that offers training and development opportunities, promotes from within, and quality company culture.
Chicago, IL 60660
************@*****.***
Experience
Bockwinkel’s, Food Market, Chicago, IL
Customer Service Associate
MARCH 2023 - PRESENT
● Engage with customers to address inquiries, complaints and to provide product recommendations and store navigation.
● Manage cash registers and banks, process orders in timely and precise fashion to ensure efficient, accurate transactions.
● Provide and maintain consistent, positive customer-service attitude, friendly approach and conversation to engage and uplift customers.
● Build and maintain product displays, catalog inventory and refill stock according to companies’ systemic numbers and systems-contributing to store organization and presentation. 7-11, Chicago, IL
Customer Service Associate
JULY 2020 - FEBRUARY 2023
● Oversaw inventory management and ordering, including receiving, organizing, product quality checks, stock replenishment and display set-up and break-down.
● Resolved customer issues by providing timely and effective solutions, attentiveness and patience.
● Maintained store cleanliness and organization, ensuring a welcoming environment for customers.
UPS, Chicago, IL
Package Handler
MAY 2017 - MAY 2020
● Efficiently sorted and organized packages according to systematic processes and procedures - prioritizing timely and accurate distribution.
● Managed heavy physical workloads, maintaining high productivity levels with long hours and consistent quality.
● Maintained an orderly and clean work environment Certificates
ServSafe Food Handler - October 2021
Managefirst Customer Service - October 2021
Education
Harry Truman, City College, Chicago, IL
Associates of Liberal Arts
August 2023 - Present
Instituto Justice and Leadership Academy, Chicago, IL High School Diploma
January 2021
Skills
Strong written and verbal
communication
Technology savvy
Sales-minded
Professional
High-level Self-control
Very Adaptable
Extremely Patient
Excellent Active listener
Friendly and personable
Positive mindset
Typing speed 60 WPM.
Microsoft Office Programs
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