Security Guard Customer Service

WINNET KAPALANGA

Address : **** **********, ******, ********

Phone number : +263*********/+263*********

Email Address : **********@*****.***

Objective:

Highly motivated and dedicated law enforcement professional seeking a position as a Security Guard with Elite Security. Offering a strong background in maintaining public safety, exceptional attention to detail, and a commitment to providing excellent customer service

EDUCATION AND TRAINING

Location: Harare, Zimbabwe

Institution: Women’s University in Africa

Date: December 2018 Completed

Qualification: DIPLOMA IN SOCIAL WORK

Obtained a Diploma in Social Work 2018.

PROFESSIONAL CERTIFICATIONS AND COURSES

•INTERPOL Biometric Data and International Data Sharing Small Private Online Course/ 2023

•INTERPOL Global Policing Capabilities Training Programme [Online Course /2022].

•Criminal Investigation Department Training Certificate [Harare, March 2013]

•Training Methods [Zimbabwe Republic Police Staff College, September 2012]

LANGUAGES

English Spoken- Written Read

Shona Spoken - Written - Read -

CURRENT POSITION: Detective Sergeant/ Police Officer/Head

Fugitives and Foreign Nationals/Social

Worker/ Driver Class 4.

WORK EXPERIENCE:

1.LOCATION: CRIMINAL INVESTIGATION DEPARTMENT HEADQUARTERS,

HARARE, ZIMBABWE

October 2021 to Present

NATIONAL CENTRAL BUREAU HARARE [INTERPOL] LIAISON OFFICER

Tracing and locating fugitives who are wanted by other countries for the purpose of Extradition.

Tracing and locating of fugitives who are in other countries for the purpose of Extradition.

Application of INTERPOL Red Notice in respect of wanted persons who are on the run.

Advise the responsible country of the arrest of their nationals.

Advising local police stations on matters relating to Extra-territorial investigations and Mutual Legal Assistance.

Attending court hearing on Extradition matters.

Supervision of Fugitives and foreign national desk staff

Data processing compliancy checks.

Carrying out periodic assessment of data contained within INTERPOL databases.

Approving access restrictions for National and International Entities.

Any other duties that may be assigned by the command from time to time;

2.ZIMBABWE REPUBLIC POLICE CENTRAL FIREARMS REGISTRY

2019 to 2021

Renewal of firearms licences

Filing of firearms records

Inspections of Gun Dealer’s compliance with regulations

Liaison with public in respect of procedures to licence firearms

Supervision of junior team members

3.CID PROPERTY UNIT

January 2012 to 2018

Receiving crime reports and investigation

Dockets compilation

Liaison with witnesses and informants

Liaison with Prosecution on arrests before appearing in courts

Supervision of junior team members

4.POLICE CONSTABLE DUTIES / ZRP HARARE CENTRAL POLICE

July 2004 to December 2011

Crime prevention-police visibility through routine patrols

Receive,record crime reports

Attend to crime scenes

Maintaining Law and order

5.SKILLS

Excellent knowledge of law enforcement procedures, criminal justice system, and security protocols

Strong ability to remain calm and composed in high pressure situations

Effective communication and interpersonal skills to interact with diverse individuals

Strong problem solving and decision making abilities

REFERENCES

1.Chief Superintendent Enerst MACHINGA, INTERPOL Southern Africa Regional Bureau Harare, CID Headquarters, Harare, Zimbabwe, +263-*********.

2.Superintendent Silous KUTADZA Criminal Investigation Department, Harare, Zimbabwe, +263***-***-***.

3.Inspector Simpson MUTANGA, Criminal Investigation Department, INTERPOL Officer In Charge Harare, Zimbabwe, +263*********.

Contact this candidate