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Customer Service Shift Leader

Location:
Fredericksburg, VA
Posted:
July 18, 2024

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Resume:

DJ

DANARIELLE JACKSON

***********@*****.*** 540-***-**** Fredericksburg, VA 22408

To obtain employment with a company that promotes quality products and provides me with opportunities to meet and exceed assigned goals. An environment that will allow me to grow and succeed within the company. Customer Service Management

Equipment Troubleshooting

Team motivation

Training Assistance

Shift checklists

Cash Handling

Sales and Upselling

Hardees Fast Food Fredericksburg, VA

Shift Leader

01/2024 - 04/2024

Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.

Supervised and led employees to maintain productivity and customer service levels.

Checked orders for quality and completeness.

Hardees Fredericksburg

Crew Trainer

07/2022 - 04/2024

Monitored training activities occurring on construction crews to promote maximum crew safety, performance and effectiveness. Provided constructive feedback and one-on-one coaching to employees. dairy queen Fredericksburg

Cashier

06/2023 - 06/2023

Accepted cash and credit card payments, issued receipts and provided change.

Answered customer questions and provided store information. Worked closely with front-end staff to assist customers. Massaponax high school Fredericksburg, VA

Standard diploma

05/2024

Grade: 9-12

ServSafe: Food Protection Manager Certification

06/01/21, 07/01/21, Helping during summer school, 8111 Northumberland Rd, Springfield, VA, 22153, Saratoga Elementary school, 11, 20, 40, Teacher helper for 1st graders 10/01/20, 10/01/20, Severing at buffet, 10320 Spotsylvania Ave, Fredericksburg, VA, 22408, JROTC, 9, Serving/ being a Summary

Skills

Experience

Education and Training

Awards

Volunteer Experience

waitress to the veterans

Mary Hoover, family friend, 540-***-****

Nadia Ankrah, coworker, 540-***-****

Aaliyah Webster, coworker, 540-***-****

02/01/18, 08/01/20, Softball, 7, 8, 1, 1, Left and right field References

Extracurricular Activities



Contact this candidate