Ba/PO
Resume:
Suhail Thakur
Los Angeles, California, United States
************@*****.***
Professional Summary
● Seasoned Certified Scrum Master and Product Owner/Business Analyst with over 8 years of experience in Information Technology
● Specializing in software development across supply chain management, banking, and healthcare sectors.
● Proficient in Agile methodologies (Scrum, Kanban, Lean) and Waterfall methodologies.
● A proven track record in facilitating Agile ceremonies, managing client expectations
● Translating complex business requirements into actionable strategies.
● Adept at fostering collaborative environments, delivering results ahead of schedule.
● Maintaining professionalism under pressure.
Work Experience
Senior Business Analyst / Product Owner / Scrum Master Nisum
June 2021 - April 2024
● Oversaw team progress and managed escalations, ensuring alignment between technical and business stakeholders.
● Facilitated Scrum meetings, monitored progress using burndown charts, and enforced adherence to Agile principles.
● Led the transition of two teams to Scrum methodology within the Scaled Agile Framework, and collaborated with the Lead Agile Coach.
● Provided coaching on Agile practices and managed Product and Sprint Backlogs.
● Led and managed the Legacy Team for a healthcare client, analyzing and interpreting User Stories with Acceptance Criteria, and linking larger stories to Epics.
● Prepared, analyzed, and documented Operational Qualifications (OQ) in Spira, executed test cases, and UAT.
● Facilitated Knowledge Transfer (KT) sessions, owned the end-to-end document creation process, and managed User Stories and sprint planning while coordinating with the team in Jira as the Scrum Master
● Resolved daily issues during sprints, contributed to GAP analysis, and coordinated with Release Manager for issue resolution and release planning. Business Analyst / Product Owner / Scrum Master
JP Morgan
May 2018 - July 2020
● Liaised between business and technical teams, facilitated JAD sessions, and participated in daily Scrum meetings.
● Analyzed client requirements, conducted functional and user acceptance testing, and created project plans.
● Managed projects and resources for successful completion, documented proceedings, and compiled SQL queries for data validation.
● Guided teams in adopting Scrum practices and artifacts, led Scrum ceremonies, and facilitated Agile process adoption.
● Managed PMO-driven deliverables, enhanced team velocity, and communicated project progress to senior management.
● Resolved obstacles and ensured timely task completion. Business Analyst
US Foods
February 2016 - April 2018
● Gathered enhancement requests, managed software requirements, and collaborated with Developers and QA for requirement reviews.
● Assisted QA with acceptance testing, troubleshooting, and production issue analysis, and documented user stories and use case diagrams.
● Involved in GAP analysis and provided end-user support. Education
International Scrum Institute
Scrum Master Certification
2021 - 2022
Northeastern University
Business Analyst Certification
2020 - 2021
Mumbai University
Commerce
1994 - 2000
Skills
● Agile and Waterfall Methodologies
● Scrum Methodology
● Project Management
● JIRA, Confluence
● Microsoft Office
● Google Workspace
● Figma
● Visio
● Lucid
● QA Testing
● SQL
Languages
● English — Fluent
References available upon request.
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