Service Technician Customer
Resume:
Jacob Viray
*** ***** **. *** *****,California. 94806
**************@******.***
Objective
●To be able to work, learn in a prestigious company that would further enhance my knowledge and skills in providing quality service towards self-improvement and client satisfaction.
●To provide my service beyond expectations and put to productive use of my skills and knowledge to contribute to the company’s progress and success.
Key Skills & Competencies
●Able to adjust to different moods both internal and external clients.
●Willing to stay late regardless of time just to finish my duties and work assigned.
●Be proactive instead of reactive
●Ability to get things done, meet deadlines, foresee problems and make preparatory actions.
●Organized with excellent attention to details.
●Willing to extend assistance to co-employees when load is finish
Professional Experience
●United Service Technologies Fremont, CA
Service Technician / HVAC Certified June 2022 - May 2024
-2 years of experience providing technical assistance and support to customers in a fast-paced environment.
-Skilled in diagnosing and resolving complex technical issues in a timely manner.
-Proficient in troubleshooting and repairing hardware, software, and network systems.
●Temper Insulation San Francisco, CA
Delivery Truck Driver 2018-present
-Delivers insulation materials to different addresses through different routes
-Load, unload, prepare, inspect, and operate delivery vehicle
●IMPARK San Francisco, CA
Valet 2015-2020
-Assist and retrieves guest vehicle
●McArthur Corp. Oakland, CA
Delivery Truck Driver 2015-present
-Delivers insulation materials to different addresses through different routes
-Load, unload, prepare, inspect, and operate delivery vehicle
●Walgreens San Francisco, CA
Customer Service Associate 2013-2015
-Provides great and efficient customer service
-Responsible for cash register operations and merchandising, and store inventory
●Subway San Francisco, CA
Sandwich Artist 2011-2013
-Provides great customer service by greeting and serving them
-Prepares food neatly and ensures food sanitation and safety
-Maintaining clean and sanitized work area
Personal & Technical Skills
●Energetic, Proactive and Fast Learner
●Polite, Courteous and Honest
●Friendly & Creative
●Strong customer service experience and prioritizing multiple tasks
●Bilingual, Fluent in both American English and Tagalog
●Able to communicate and interact effectively with individuals of all levels
●Highly responsible, patient, organized, and detail-oriented
●Excellent driving skill
●Excellent in Computer Software(Microsoft Word, Excel)
Educational Background
●St. Joseph High School Olongapo, Philippines
High School Diploma 2004-2007
●Our Lady Of Fatima Manila, Philippines
BS Nursing Undergraduate
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