Jareliz M. Hernandez Arvelo
*****************@*****.***
*** ********* **** *********, ** 33837 407-***-****
Objective
Confident and energetic customer service representative passionate about serving customers. Thrives in a challenging and fast-paced environment. Able to interact freely with customers and resolve issues quickly. Now looking for a rewarding position where I can serve customers and increase customer retention.
Fuddrukers / Hostess 2017-2019
Assisting with meetings, greeting and seating restaurants guests.
Interpersonal skills and communication skills to interact with guests.
Sodexo (Disney) / Front Line Cook 2019-2021
High Attention to detail.
Ability to stay calm in high-stress situations.
7 Eleven/ Cashier 2021-2021
Resolve customer issues and answers questions.
Provides customer experience with fair, friendly, and courteous service.
Gateway High School / ESE Secretary 2021- Present
Adapt general lessons to meet students’ needs.
Develop individualized education programs for each student.
Education
Colegio Carmen Sol, Toa Baja 2011-2013
High School Diploma
Universidad Metropolitana, San Juan/Cupey 2013-2017
Skills & abilities
Bi-lingual (Spanish/English)
Problem solving
Communication
Leadership
Customer Service