Customer Service High School

Jorge Izaguirre

Culver City CA ***** 1-310-***-**** ******************@*****.***

Hawthrone high school Graduated: June 2018

Experience

Nobu Malibu - busser August 2017- July 2019

● Assisted customers with questions or concerns in a polite and courteous professional

● manner, provided information regarding products and services.

● Prepares dining room for guests by cleaning and clothing tables, setting decorations,

● service plates, and utensils efficiently and gracefully.

● Protects the establishment and guests by adhering to sanitation and safety policies.

● Cleared tables in a timely manner and efficiently pre-buss tables to remove unnecessary

● items.

Ocean Prime - Beverly Hills(busser) July 2019- September 2021

● Responsible and hardworking busser with a passion for providing excellent customer service. Efficiently clear and set tables, assist servers, and ensure a clean and organized dining area. Strong attention to detail, excellent communication skills, and ability to work well in a fast-paced environment. Dedicated team player with a positive attitude and willingness to go above and beyond to contribute to a positive dining experience for guests.

● Memorized and be able to describe over 40 menu items, ingredients, and allergies in order to give customized recommendations to customers

● Know all front of house and kitchen etiquette procedures.

● Properly stock all plates, silverware, and condiments to par according to restaurant standards

Catch steak - west hollywood (Runner / Busser) February 2023- present

● Deliver food to the table accurately, effectively, and with grace.

● Detail-oriented and proactive food runner with a strong commitment to customer service. Skilled in accurately and efficiently delivering food orders from the kitchen to guests' tables, ensuring timely and seamless service. Excellent multitasking abilities, strong communication skills, and a friendly demeanor. Able to work collaboratively with kitchen staff and servers to provide a smooth dining experience for customers. Proven ability to work effectively in a fast-paced restaurant environment.

● Know all front of house and kitchen etiquette procedures

● Properly stock all plates, silverware, and condiments to par according to restaurant

standards.

● Work and comunícate with the chef to update the kitchen on table status and course readiness.

● Food service

● Kitchen experience

● Bartending

● Cleaning Experience ● Serving Experience

● Communication skills ● Hospitality

● Bussing

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