Data Entry Call Center
Resume:
Mariah Gomez
Summery
People-focused and friendly bringing optimism, and professionalism to every work environment. I am self motivated, hungry for success with Solid administrative knowledge. I am Strategic with unlimited amount of skills thanks to my broad spectrum of job experience throughout the years.
**************@*****.***
Norwalk, CT 06854
Data entry/ Documenting (10+
years)
Computer skills (10+ years)
*Typing 40WPM*
Insurance verification/ medical
billing (4 years)
Microsoft Office
Multi-line phone systems (10+
years)
Mortgage servicing (Less than 1
year)
Scheduling (5 years)
Telecommunication- Call Ctr (5
years)
Marketing (2 years)
Banking
Research (1 year)
Workday (1 year)
Inventory (4 years)
Cerner (4 years)
Teams
Eclipse (3 years)
Epic
Spreadsheet
Five9
Novas
Live chat
Medical terminology
Cloud9
Client relation
EHR systems
EMR systems
Training
OPTICIAN May 2024 - Current
Spectrum Vision Partners
Greet Patients, Record Medical History, Measure eye pressure, Measure Visual Acuity, Operate Equipment, Record Chief Complaints, Referrals, Patient RX Refills, Conflict Management, Eye Drop Instillation, scheduling CLIENT RELATIONS SPECIALIST Nov 2023 - Apr 2024
Coordinated Transportation Services
Assist Members Via phone/Email/Messenger, Clerical Administration, Verify Dr
Visits per insurance purposes, Authorization Verification, Scheduling Transport, Conflict Management, Call Center Remote, HIPPA Protocol, Error Repair
REGISTRATION CLERK May 2022 - Jan 2023
KNA Solutions, Westport, CT
Processes all new and used vehicles for registration(in state they will be titled).
. Prepares tax and title documentation .
Verifies that funds have been collected and the correct lienholder paid off before processing title applications.
Submits to DMV
Communicate via phone, email, fax, or in person.
Resolved discrepancies
Implemented new technologies and processes for more efficient handling of health information.
Oversaw the transition from paper-based to electronic records, ensuring minimal disruption to service.
MORTGAGE ADVISOR Sep 2021 - May 2022
M&T Bank
Screening, Submit mortgage requests, Communicate via email/phone/fax/messenger, Monitored/advise of escrow accounts, insurances and real estate taxes to verify protection of loan and lending institution, Troubleshooting, Client Relations, Data entry, Multi-screen, navigating multiple networks, Multitasking, Research specialists, Independent work, Remote Administration, sales Pitching and referral, Collecting Payment, Documenting
COMMUNICATIONS SPECIALIST / ADMIN Oct 2016 - Jan 2021 Education
Hobbies
Reading, Exercising, drawing, and,
listening to music.
Nuvance Health
Deadline completion, Front Clerical Administration, Procedure Registration for Outpatient services, Verification of insurance, Payment Collection, Scheduling, Logistics, Communication devices via
email/phone/teams/Vacapo/Pager, Multi-Screen Usage, Multi-task, line Transferring, HIPPA protocol, Client Relation, Data Entry, Documenting, logistics, Edit Nursing schedule, advise floor of on call physicians, Edit/file HIGH SCHOOL DIPLOMA
Jun 2013
Norwalk High School, Norwalk, CT
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