Andrea Tolentino
New York, NY *****
******************@*****.***
Work Experience
Security Lead Officer
Mulligan Security - Brooklyn, NY
Present
• serve immigrant and refugee families can work toward cultural responsiveness by learning about the cultures in their communities and engaging with families to ensure quality services.
• keep staff and property safe from harm.
Warehouse Associate
Amazon Warehouse - Manhattan, NY
February 2021 to August 2022
• Sorting out the customers orders to which all items match what is on the customer receipt so the packer could send out the orders with no issues.
• Loading trailers with completed packed orders in the requirements stated for the position.
• Placing items received for inventory in the appropriate locations within the warehouse.
• Processing and fixing all issues that arise when dealing with customer orders such as missing items, excess items, Weight issues, and many more by using computer programs provided to me. Security Officer
Metro One LPSG - Bronx, NY
January 2019 to November 2021
• Patrolling and securing the area.
• Monitoring and analysing CCTV camera footage.
• Guarding valuables in a secure area.
• Protecting the company’s assets relative to theft, assault, fire and other safety issues
• Responding to alarms and emergencies.
• Communicating any irregularities with management.
• Keeping an incident report record.
• Following procedures for various initiatives including fire prevention, traffic control and accident investigations
• Checking visitors in and out of the area.
• Escorting visitors around the premises.
• Ensuring compliance with government regulations
Security Officer
Madison Allied LLC - Brooklyn, NY
• Understanding client security needs, site-specific regulations, equipment, and existing security protocols about fire, theft, or break-in situations
• Ensuring the implementation of standard security protocols
• Detecting and reporting any irregularities and bringing up suggestions for improvement Education
12 grade
August Martin High School - Queens, NY
September 2014 to June 2018
Skills
• Surveillance
• Loss Prevention
• Security (3 years)
• CCTV (2 years)
• Customer Service
• Writing Skills
• Computer Skills
• Intelligence Experience
Links
https://www.ups.com/claimdocs?loc=en_US
https://www.ups.com/claims?loc=en_US
Certifications and Licenses
CPR Certification
February 2023 to Present