Customer Service Technical Support
Resume:
Experience
Technical Support
Verizon • remote
provide tech support to fix network and or device issues, handles billing issues such credits and payments, place device orders, orovides shipping details, make plan changes, adds value to company by helping customers purchase new devices and upgrading plans, kept accts up to date with personal info and made notes on all call Customer Service Representative
AXS Ticketing • remote
04/2021 - 09/2022
kept accts up to date, helped customers purchase tickets and provide refunds when needed key holder/ shift leader
Dollar General • Orange, TX
07/2020 - 12/2021
opened/closed store, kept money/registers balanced, made bank deposits, handled cash, cards and checks during purchases, kept store stocked and clean
Skills
Computer skills, Communication skills, Sales, Computer literacy, Typing, Customer service, Analysis skills, Supervising experience, Front desk, Cash handling, Cashiering, Microsoft word, Microsoft office, Writing skills, Guest services Education
basic
Sam Houston high school • Moss Bluff, LA
05/2003
2.7 GPA
Crystal Duhon
*******.*****@******.*** / 337-***-**** / Sulphur, LA
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