Customer Service Store Manager

Roger

Ricks

Retail Store

Management

Roger Ricks

*** * *** *

Santaquin, UT 84655

971-***-****

***********@*****.***

Highly motivated sales manager with extensive customer service and sales expertise.

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Skills ● Inventory Control Procedures

● Merchandising

● Product Knowledge

● Trained & Developed Sales Team

● Increased Sales elevating company profile with market

● Upselling Products

● Extensive Customer Service

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Experience O’Reilly Auto Parts/ Store Manager

April 2016- PRESENT, Pleasant Grove, UT

Maintained organized merchandise to increase visual appeal. Developed optimizing sales strategies. Scheduled associates to match daily sales goals. Processed returns, recruited new associates, and assisted customers to find merchandise to meet their needs. Daily banking and accounting. Worked with corporate and the P&L to grow the company.

Dollar Tree/Store Manager

Ran day-to-day operations, recruited staffing, daily banking and accounting. Merchandising to increase profits. Scheduling staff to meet peak sales hours.

Dr. Aiello Family Practice/Facilities Manager

Maintained the physical operation of the facility including on-site repairs of plumbing, electrical, and general maintenance. Improved the grounds around the building.

Home Depot/Assistant Store Manager/Regional Tool Rental Manager

Manager over Millworks, Lumber, and Building Materials. Overseer of HR Hiring and Training, Vendor relations, and new product training. Managed weekly Kids Workshop activities. Developed Tool Rental Division including set up and training for the Portland area stores.

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Personal References Jess Taylor

801-***-****

Assistant Manager O’Reilly Auto

Shane Tandy

702-***-****

Contractor

Juan Lopez

313-***-****

Store Manager O’Reilly Auto

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