***********@*****.***
St. Pembo, Makati City Philippines
Career Objective
Result-oriented and motivated individual seeking a good position with a professional company in an effort to grow my leadership skills and help the company achieve its goals. Summary of Qualifications
• Ability to work with little supervision and maintain a high level of performance
• Prioritization and time management skills
• Working quickly without compromising quality
• With good determination and workplace motivation Skill Highlights
• Attention to Detail
• Maintain Safety Knowledge
• Organization
• Time management
• Self-discipline.
• Thoroughness
• Trustworthiness
• Careful listening
• Interpersonal communication
• Physical flexibility and strength
Work Experience
Company: Ospital ng Makati
Position: Administrative Staff
Date: November 16,2016 - Present
Duties and Responsibilities
• Provide administrative support to ensure efficient operation of the office.
• Answer phone calls, take notes and schedule meetings as requested.
• Verify accuracy and completeness of patients, clinical demographic. And insurance information upon admission of the patient l.
• Carry out administrative duties, such as copying, binding, filing, typing, scanning, etc.
• Take minutes during meetings if requested by management.
• Complete any operational requirements by assigning and scheduling administrative projects and advancing work results.
• Interviewed incoming patients or representatives.
• Maintain a professional persona and remain polite via all methods of communication.
• Assists in taking, reservations from the offices, in organizing the daily admission boards and assigning the beds. Company: Helping Care Connections
Position: Caregiver-
Date: May 2020 – December 2021
Duties and Responsibilities
• Help clients take prescribed medication
• Assist clients with ambulation and mobility around the house or outside (doctor’s appointments, walks etc.)
• Assist clients with personal care and hygiene
• Help clients with physical therapy exercises
• Plan and prepare meals with assistance from the clients (when they are able)
• Do the client’s shopping or accompany them when they shop
• Perform light housekeeping duties that clients can’t complete on their own Company: Manila Peninsula
Position: Room Attendant
Date: May 2015 – November 2016
Duties and Responsibilities
• Change bed linen and make beds
• Replace used towels
• Sweep and mop floors
• Vacuum carpets
• Dust furniture
• Replenish bath care products (e.g. soap and shampoo)
• Restock beverages and food items in the mini-bar
• Clean public areas, like corridors
Company: Citi Financial
Position: Collection Collector
Date: November 2008 – December 2010
Duties and Responsibilities
• Keep track of assigned accounts to identify outstanding debts
• Plan course of action to recover outstanding payments
• Locate and contact debtors to inquire of their payment status
• Negotiate payoff deadlines or payment plans
• Handle questions or complaints
• Investigate and resolve discrepancies
Company: J2g Enterprises
Position: Administrative Assistant
Date: November 2006 – October 2008
Duties and Responsibilities
• Determine inventory level by checking stock and placing orders with suppliers for anything that is running low.
• Develop administrative staff by providing information and educational opportunities.
• Ensure all equipment is in operation and arrange repairs if anything isn’t working accordingly.
• Provide information by answering questions and requests.
• Maintain contact lists and schedule monthly updates. Company: Positive Response Vision Inc
Position: Call Center Agent
Date: April 2003 – October 2006
Duties and Responsibilities
• Manage large amounts of inbound and outbound calls in a timely manner
• Follow communication “scripts” when handling different topics
• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
• Seize opportunities to upsell products when they arise
• Build sustainable relationships and engage customers by taking the extra mile Educational Background
College
Far Eastern University
Bachelor of Science in Commerce Major in Management Year 2003
Secondary
Saint Rafael High School
Year 1998
Primary
Wawa Elementary School
Year 1995
Seminars and Certification
National Disaster Risk and Mgmt
Ospital ng Makati
November 7-2
Infection ang Prevention Control
Ospital ng Makati – November 2016
Quality Assurance Service
Ospital ng Makati – November 2016
Patient Safety Event Reporting System
Ospital ng Makati – October 2016
Housekeeping
Manila Peninsula – April 2016
Food and Beverages PCT
Malate,Manila – Feb- March 2015
Entrepreneurial Sales Program
Citibank Square Eastwoods Libis, Quezon City- April-May 2022 Highlights of Qualifications
NCII Caregiving
Certified
April 11, 2022 – August 30,2022
Issued: September 14,2022
Valid : September 13,2027
NCII Housekeeping
Certified
Issued: August 16,2022
Valid Until: August 15,2027