Verified insurance data, achieving a **% quality assurance rating, and increased Medicare payments from $600,000 to $850,000.
MARKETING DIRECTOR 08/2012 - 01/2014
Hays Nursing and Rehab - San Marcos, TX
Managed budgets, optimizing resources and costs while ensuring quality patient care.
Increased patient admissions by 30% through conceptualizing and coordinating a marketing strategy.
Maintained accurate patient census records for admissions, screening, and progress.
Assisted with Medicaid applications for smooth resident admissions.
Handled patient care inquiries, providing knowledgeable guidance on available services and procedures.
MEDICAL RECORDS SUPERVISOR/WORKMAN COMPENSATION PROVIDER SCHEDULER 03/2012 – 4/2014
Maven Exams - Kyle, TX
Headed the medical records department, recording and securing patient information to adhere to HIPPA regulations Scheduled and admitted patients to the Workers Compensation DataBase for appointments, leveraging organization skills to enhance patient flow and reduce scheduling conflicts among providers
Scheduled providers flights, hotels and patients for DDE evaluations
Follow up with patients after seen by provider
Documented the medical records of all patients, leveraging attention to detail to mitigate risk to patients through clear record keeping
BILLING REPRESENTATIVE 06/2010 - 03/2012 Seton Healthcare Network - Austin, TX
Reduced Medicare, Medicaid, and Tricare costs from $5.5 million to $650,000 by partnering with the revenue cycle division.
Increased patient admissions by 30% through effective marketing strategies.
Implemented software programs for MSP accounts, ensuring smooth billing and EMC file transfers.
Researched denial reports and resubmitted claims, reducing payment delays by 47%.
Handled patient care inquiries, providing knowledgeable guidance on available services and procedures.
Education
University of Phoenix - Master of Science Healthcare Administration Informatics
Texas State University - Bachelor of Science
Healthcare Administration
Texas State - Licensed Nursing Home Administrator
National Council of Certified Dementia Practitioners - Dementia Care NCCDP Certified
American Health Academy - CPR (Cardiopulmonary Resuscitation) Certification
American Health Academy - BLS (Basic Life Support) Certification
Assisted Living Certificate(TALA)
- 24-Hour Assisted Living Manager's Course.
Certifications
Licensed Nursing Home Administrator
Texas Assisted Living Certification
Certified Professional Medical Biller
Dementia Care NCCDP Certified
CPR (Cardiopulmonary Resuscitation) Certification
BLS (Basic Life Support) Certification