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Call Center

Location:
Houma, LA
Posted:
July 17, 2024

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Resume:

**************@*****.***

Debbie Renard

Dependable employee seeking opportunity to expand skills and

contribute to company success. Considered hardworking, ethical and

detail-oriented.

Experience

2012-2017

Owner Cash Collection Services Houma, LA

e Answered inbound calls to handle various concerns, set

appointments, and take payments.

e Managed customer calls efficiently in fast-paced call center

environment.

Collaborated across departments to resolve customer-

related issues.

* Collected on bad debt and NFS checks.

2010 - 2012

Collections Manager Advantage Finance Houma, LA

e Kept team on-track and effective by monitoring daily

productivity numbers and proactively adjusting strategies.

© Trended and forecasted past-due loans, prevented

delinquencies and recovered charge offs.

« Coordinated escalation of collections activities to include

legal action and debt collection notifications.

Education

South Terrebonne Bourg, LA

1986 High School Diploma

Key skills and characteristics

Attention To Detail

Customer Relationship Management

Financial Recording Knowledge

Call Management

Data Collection

Payroll Preparation

Organization Skills



Contact this candidate