Customer Service Data Entry

Daffeney Denise Evans

*** ********* ***** **** *****-864-***-****

Spartanburg SC 209306 ***************@*****.***

Objective

To find a clerical or customer service position in a company that is challenging and fulfilling, and it is beneficial to the employer and me. Where I can grow and become as professional as a customer service representative, or a clerical can be.

Employment

2021-Taylor Enterprise

. Recruiter

. Data Entry

. Accounting-completing invoices

. Customer Service

2021-2021- Secured Advantage Federal Credit Union-(Express Services)

. Bank Teller

. Data Entry

. Open New Accounts

. Open New Lines of credit

. Customer Service

2020-2021 At Your Service Heating And Air-(Robert Half)

. Set Appointments

. Dispatch calls

. Answer inbound and outbound calls

, Filing

. Data Entry

. Follow up on warranty of equipment.

2018-2019 Security Finance Spartanburg SC

Customer Service Tax Support (Robert Half)

· Assist tax preparers with Tax returns

· Answer questions concerning tax returns

· Assist with Amendments for tax returns

2017-2018 Regional Finance Boiling Springs SC- (Robert Half) Customer Service

· Called customers on past due loans

· Collect Payments on Loans

· Data Entry

2016-2017 American Credit Acceptance Spartanburg SC- (Robert Half) Customer service

· Process Affidavits

· Data Entry

· Process information in Kofax System

· Filed Insurance Claims

· Released Titles to Insurance Companies

2011- 2016 New Prospect Marketing Spartanburg, SC

Customer Service Representative

· Assist customers by placing and checking orders

· Dispatch calls, Make Hotel Reservation, Take payments over the phone for a variety of services

· Appointment setting

· Outbound calling. Inbound calling

2008- 2009 Adecco (Adidas) Spartanburg, SC

Customer Service Representative

· Assist customers by placing and checking orders in SAP

· Place orders from faxes and the internet

· Assist sales representatives and customers with revisions on orders 2005 - 2008 Spartanburg County School District 7 Spartanburg, SC Substitute Teacher

· On-call basis work schedule

· Step in and perform teaching duties with little notice of subject and requirements

2002 - 2005 Proffitt’s Spartanburg SC

Retail Sales/ Customer Service Associate

· Provided customers with assistance

· Promoted company through interactions with company 2000 - 2001 Approved Finance Spartanburg, SC

Customer Service Associate/ Receptionist

· Answered Telephone and operated small scale switchboard

· Received payments from customers

· Released car titles on cleared loans

· Checked for proper customer documentation

1999 - 2000 American General Life Ins. Company Greer, SC Insurance Agent

· Provided public with insurance needs

· Collected premiums due for insurance policies

· Obtained License

1997 - 1999 Beverage-Air Spartanburg, SC

Assembly Line Operator

· Performed all tasks required to complete product

· Trained others in operation of assembly lines and procedures 1988-1997 Barnet Southern Arcadia, Sc

Machine Operator

· Operate Machine

· Doff the full can product off the machine

· Threaded variety of yarn to the machine

Education

2000 - 2004 Spartanburg Technical College Spartanburg, SC Associates of Science

· Went full-time in conjunction with full-time employment

· Intend to return to complete degree

1985 - 1988 Spartanburg High School Spartanburg, SC High School Diploma

Extracurricular activities included Band, Track and Yearbook Reference

Furnished upon request.

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