Project Manager Customer Service

Najib Albadrasawi

609-***-**** · **** Buena Place, Windermere, FL 34786 · ************@*****.***

https://www.linkedin.com/in/najibalbadrasawi/

Education:

Bachelor of Arts in Global Business July 2020

University of South Florida

Experience:

Project Manager/Success Manager January 2022-Present TheSHFTApp LLC. (Tech Startup)

• Spearheaded the successful funding and development of TheSHFTApp, an innovative project that reached major milestones and resulted in the deployment of a highly acclaimed app.

• Formed key strategic partnerships, driving the integration of valuable features and functionalities into the app, ultimately enhancing the product offering.

• Analyzed app performance data and formulated effective optimization strategies to ensure top-notch user experience and increased user engagement.

Sales and Solution Specialist J. une 2022-January 2023 The Walt Disney Company Orlando, FL

• Gained valuable experience within an office setting, actively participating in worksite planning processes.

• Effectively communicated with Disney World groups to address concerns and resolve issues.

• Introduced guests too our technology and how to use it, in a remote setting.

• Maintained positive attitude and aptitude to solve problems, deliver strong customer service, and market products. Management Consultant June 2021-October 2023

Daraso Solutions LLC.

• Demonstrated exemplary data analysis, problem-solving, and delivering viable solutions for clients.

• Orchestrated successful projects by identifying improvements and addressing crucial points of improvement.

• Proactively identified new business opportunities, fostering strong relationships with prospective clients, and driving business growth.

Director January 2019-August 2020

USF Student Government Computer Services Tampa, FL

• Led all functional and operational aspects of Student Government Computer Services, optimizing productivity and customer service by fostering a dynamic and collaborative work culture.

• Expanded the service offerings of SG Computer Services, significantly enhancing its value to the entire university.

• Instrumental in establishing USF E-Sports, contributing to the thriving gaming community on campus. Sales Associate - June 2016-May 2017

Chapel Hats Disney Springs Tampa, FL

• Assisted Disney Springs guests in exploring and purchasing hats that fit their styles and needs

• Met daily sales goals while delivering experience to guests that aligned with Disney standards.

• Managed stock of inventory to give store its curb appeal to draw guests in to see what interests lied in store. Trustee – August 2015-Present

Gulf Armace LLC. (Family Business) Orlando, FL

• Worked closely with other members to ensure top quality in our real estate and uphold the reputation of the company.

• Provided expert advice and guidance, driving successful real estate investment decisions for the company.

• Ensured unparalleled tenant relations and customer satisfaction through a hands-on approach to property management.

Skills/Interests:

Najib Albadrasawi

609-***-**** · 8915 Buena Place, Windermere, FL 34786 · ************@*****.*** https://www.linkedin.com/in/najibalbadrasawi/

Fluent in English & Arabic, Post-Crisis Leadership Certificate, Independent Researcher, Innovation, Problem Solving, Analytics, Multiple physical sports, Mentor, Film Maker/Actor, Computer Coding, Adobe Creative Cloud Trained, Tableau, SolidWorks Certified, Project Management Certified, Photographer

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