DAVID SPRAGUE
Email: ***********@*****.*** Phone: 618-***-****
**** * ******** ***, ***** Falls, SD, 57110
EDUCATION
Southeast Missouri State University Cape Girardeau, MO Bachelor of Science, Business August 2015 - May 2017 PROFESSIONAL EXPERIENCE
THE SPOTS4DOGS Knoxville, TN
Sale Representative Aug 2020 – December 2023
• Conducted extensive market research to identify effective marketing strategies resulting in a 30% increase in customer conversion rate through face-to-face proof training method.
• Introduced an agile method of obedience training by sending progress feedback videos to clients leading to a 23% increase in customer satisfaction ratings. Lead Dog Trainer
Aug 2020 – December 2023
• Initiated off leash training for behavior modification, resulting in a reduction in dominance by default, resource guarding, and reactivity
• Enacted multiple dogs simultaneously trained as a process improvement leading to increased contentment of the dogs along with a decrease in training time by 25% GYMTEK ACADEMEY
Knoxville, TN
Lead Coach
Jul 2018 - Aug 2020
• Developed and implemented student lesson plans with measurable progress metrics, leading to a 25% reduction in employee ramp-up time.
• Reinvigorated the online portal used to update student progress and exchange feedback with clients, resulting in an increase in customer recommendations. Sale Representative
Jul 2018 – Aug 2020
• Successfully promoted and sold birthday party packages at a gymnastics gym, resulting in increased revenue and customer satisfaction.
• Consistently exceeded monthly sales targets by leveraging exceptional communication skills and product knowledge to close deals and retain customers.
COMMUNITY OUTREACH
MARDI GROWL Knoxville, TN
Dog Training Consultant Feb 2018 - Present
• Spoke with leads about new dogs and watching out for personal traits that are beneficial to life as a dog owner but usually counterintuitive which makes it harder to notice to be a better dog owner • Advised and educated dog owners on building confidence with their dogs and recognizing the multi dimensional nature of pet ownership
PTOC O’Fallon, IL
Personal Coach Nov 2016 - Jul 2018
• Traveled to Illinois State as a coach to compete in the special Olympics along with teaching and training on the routines for the competitions held
• Organized and collaborated with all teams to set up award ceremony for the gold, silver, and bronze stages for all the competitions
Skills
• Strong communication and interpersonal skills
• Excellent organizational and time-management abilities
• Ability to work effectively in a team-oriented environment
• Proven track record in increasing customer satisfaction and conversion rates
• Proficient in Microsoft Office and Google Suite
References: Available upon request.