Quality Assurance Manual Testing

Maryland +1-309-***-**** ******.**********@*****.***

SUMATHI SELVAKUMAR

PROFESSIONAL SUMMARY

Dedicated and accomplished QA Manager with over 15 years of experience in leading quality assurance initiatives across different domains – Healthcare, Telecom, Finance, and Insurance. Proven track record of implementing effective quality processes, driving continuous improvement, and ensuring adherence to industry standards and regulations.

SKILLS

Scaled Agile

Agile

Azure Devops

JIRA

QTest

HP ALM

Manual Testing tools

Manual Testing

Property and Casualty

Postman Testing

Selenium with Java

AWS

My SQL

Windows

Android and IOS

UI Testing

Test Planning

User Acceptance Testing

Regression Testing

Finance

Bug Tracking

Agile Methodology

Java

Test Environment Management

Project Coordination

System Testing

Harware Testing (Mobile Testing and Tablets)

Test Data Management

Test Execution

Exploratory Testing

Sanity Testing

Requirement Analysis

Regression Testing

Salesforce

SOAP-UI

ROLES AND RESPONSIBILITIES

Overseen all aspects of quality assurance activities, including defining quality standards, developing QA strategies, and implementing processes to ensure compliance with industry regulations.

Define and enforce quality assurance processes, standards, and best practices specific to property and casualty insurance software.

Responsible for ensuring user stories include validation criteria which reasonably covers all areas necessary for complete testing of the new functionality.

Provided leadership and direction to a team of 30 QA professionals, including setting goals, conducting performance evaluations, and facilitating professional development.

Validate that product deliveries meet customer requirements and drive product demos.

Represent the customer and users during backlog grooming sessions and internal demos.

Facilitated regular meetings with development, product management, and customer support teams to review project status, discuss quality issues, and prioritize tasks.

Experienced in Healthcare (Claims ETE flow). Expert in using QTest and Jira. Expert in JIRA, JAMA, Azure Devops and HP ALM, JMeter for Web applications Load and Stress testing.

Experience in Loan and Banking processes.

Experience of executing automation scripts. Exposure to performing database backend testing and in writing SQL Queries.

Handling offshore teams as Test lead and coordinating onshore and offshore activities

Specializing in Software Quality Assurance Testing, proficient in testing on Mobile and Web-based applications.

Extensive working experience on all phases of Software Development Life Cycle (SDLC), its methodologies such as Agile, Scaled Agile and Waterfall Models.

Extensive experience in Testing methodologies - Black box testing, API Integration testing using SOAP-UI and Postman, Regression testing, Database testing, System testing, Cross Browser Testing, and supported User Acceptance Testing (UAT) with business users. (Stack Holders).

Experienced in TDM (Test Data Management).

Experienced on Hardware testing,CI/CD pipelines,Azure API testing and End to End testing.

SMS and Messaging Common includes sending and receiving the message from NOW SMS /MMS Gateway - TDM (Bulk Data)

WORK HISTORY

TEST MANAGER (ASSURANT) 08/2022 to Current

Fixity Technologies - Remote

Oversee and manage QA Leads to ensure project/service delivery aligns with project/portfolio goals and quality assurance practices and standards in property and casualty insurance operations.

Develop comprehensive test plans and strategies tailored to the specific needs and requirements of property and casualty insurance software projects.

Collected and analyzed QA metrics such as defect density, test coverage, and escape rates to assess the effectiveness of QA processes using TestNG, Selenium with java, Maven, Jenkins, and Rest assured API.

Executed automated scripts using selenium frameworks TestNG,Interpreted test results,identify failures and ligged the defects.Generated detailed test reports.

Focused on creating modular and reusable code for better maintainability and efficiency in the long run.

Utilized tools such as JIRA and HP ALM to generate reports and dashboards for management review.

Generating Comprehensive test strategy, Plans, impact analysis and test cases for effective assurance and testing functions

Identified trends and patterns in QA data to proactively address quality issues and improve process efficiency.

Handled the Regression test suite, Prod validations, Offshore team handling and worked as onsite coordinator (UAT validations with onsite stake holders).

Partner with business and development teams to review business/technical requirements.

Guide and assist QA leads in generating comprehensive test strategy, plans, impact analysis, and P&C test cases.

Tested Assurant application on IOS and Android devices.

Experienced on Hardware testing,CI/CD pipelines,Azure API testing and End to End testing.

Developed release management procedures and coordinated release activities with development, QA, and operations teams.

Conducted pre-release testing and validation to ensure software readiness for production deployment.

Worked collaboratively with stakeholders to define acceptance criteria and ensure alignment with customer expectations.

Developed and executed test plans, test cases, and test scripts for web-based applications, mobile apps, and client-server systems.Written the Test plans in Azure Devops and Experienced on SQL and Salesforce for back-end test data managements.

Responsible for managing QA capacity and resources and scheduling QA activities and quality for the project.

Conducted functional, regression, performance, and usability testing to ensure software met quality standards and user requirements.

Used Bulk (large)Test data using postman tool and now SMS tools for the acknowledgment.

Basic knowledge about Kubernetes.

TEST LEAD (CREDITKARMA) 04/2022 to 08/2022

Cigniti Technologies - Remote

Managed Credit Karma Personal loan applications which monitor and manage Advertisements, Verified the loan banner with plans and new scores.

Used the sauce lab for the cloud-based devices and also handled the test data by internal third-party tools (Optim).

DELIVERY MODULE LEAD (FEDEX) 01/2021 to 12/2021

Mphasis - Remote

Managed FedEx CIL applications which monitor and manage shipment activity across one or multiple accounts and Create shipment profiles to accelerate the shipping process and customized reports for shipments processed.

Maintained the test data handling strategies on this positive and negative flow till shipment label creation.

Experienced on Hardware testing,CI/CD pipelines,Azure API testing and End to End testing.

Extracting the data, manipulation and exporting the data—is a long-standing data integration process used to combine data from multiple sources into a single, consistent data set for loading into a data warehouse, data lake or other target system.

QA LEAD (T-Mobile) 10/2019 to 12/2020

TCS - Remote

Mobile testing for iOS and Android platforms to improve testing efficiency and coverage.

Creating comprehensive test plans outlining the scope, objectives, and approach for testing Bill Remainders.

QA LEAD (CVS Health) 10/2018 to 09/2019

TCS - PA

Single PA is a CVS Pharmacy project with Prior Authorization from Insurance and Pharmacist

Request will receive from Patient/Prescriber, and it will be processed by the pharmacist with claims and Eligibility and approve the drugs to the requested patient.

SENIOR TEST ENGINEER 06/2007 to 07/2013

Sasken Communication Technologies - Bangalore and Chennai,India.

Worked on Bluetooth Architecture, How & which layer would come into action for any specific profile testing.

Have experience with Blue Soleil tool, executed test cases on dependent profile testing.

Have good Understanding on NFC technology, Operating Modes, Types of NFC technologies and NFC tags.

JUNIOR QA 06/2006 to 05/2007

SERC - Bangalore,India.

This Project is developed for Organizations, which structure is maintained in MS Visio, and it is integrated into VB.

The Organization details are automatically converted into XML format, and it will be stored in XML files by VB.

EDUCATION

Bharathiyar University, Coimbatore, India

Master of Computer Applications (MCA), 01/2006

Bachelor of Computer Applications (BCA), 01/2003

CERTIFICATION Selenium with Java

Contact this candidate