Security Officer Customer Service
Resume:
ABDUL
KARIM
ZAKARI
************@*****.***
Newark, NJ 07107
Bold Profile
Proven Security Officer with a track record of enhancing safety and security at Gateway. Skilled in CCTV surveillance and incident reporting, demonstrating a keen eye for detail and a commitment to maintaining high safety standards. Excelled in fast-paced environments, ensuring a secure atmosphere for employees and visitors alike. Experienced Security Monitor with quick instincts. Actively monitor surroundings and guards physical, monetary and personnel assets. Establishes policies and action plans to guarantee success and optimal team performance. Solid history training team members on standard protocol when patrolling large crowds.
PROFESSIONAL SUMMARY
Gateway - Security Officer
Newark, NJ • 01/2022 - 03/2024
Millennium Group - Mail Handler
Newark, NJ • 02/2021 - 02/2024
WORK HISTORY
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
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Conducted regular patrols of key areas to spot and control security concerns.
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Acted quickly during emergency situations to reduce opportunity for damage and injury.
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Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
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Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
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Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
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Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
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Checked and verified photo identification prior to granting facility access.
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Utilized physical strength to move mail and packages of varying sizes and weights.
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Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed.
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Proved successful working within tight deadlines and a fast-paced environment.
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Maintained a clean and organized workspace to facilitate efficient mail handling processes.
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Maximized workplace safety with proper handling techniques for heavy or oversized packages.
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• Followed safety protocols while handling and sorting mail for SKILLS
• Report Writing
• Incident Reporting
• Security Guard License
• General security
• CCTV Surveillance
• Detail Oriented
• CCTV Monitoring
Accra High
Accra Ghana • 04/2011
High School Diploma
EDUCATION
Sora
CERTIFICATIONS
personal safety purposes.
Maintained high level of confidentiality with mail items in line with regulations.
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Balanced workload effectively during peak seasons to ensure consistent service levels despite increased volume demands.
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