Customer Service Store Manager
Resume:
EMPLOYMENT HISTORY
Retail Assistant Store Manager
Erdman CMF LLC, Baltimore, MD — Feb 2022 - Present Accountant
Co-operative Bank Society Limited (Kenya), Nairobi, Kenya — Oct 2010 - Sep 2017 Auditor
Solomon George and Company CPA, Nairobi — May 2010 - Sep 2010 4403 Grape Vine Way, Baltimore, United States, 21213 • +443******* • ************@*****.*** Collins Opolo
Accountant
Accountant with 19 years of extensive expertise in financial analysis, auditing, and project management. Demonstrates strong leadership and problem-solving skills, excelling in data analysis and customer service. Passionate about optimizing financial processes and ensuring compliance, with proficiency in QuickBooks and Navision ERP systems. Performing stores inventory, ordering help in pricing. Budget implementation ensuring minimum expenditures and efficiency. Help with staff recruitment and training.
Organizing store operations and allocating responsibilities. Implementing stores strategies and to raise customer pool, expand store traffic optimize profitability. Preparing detailed financial reports to summarize the company's fiscal performance. Preparing management reports.
Co-ordinating with both internal and external auditors. Implementation of audit reports.
Preparation of cash flows.
Preparation of Statutory returns and ensuring compliance. Maintenance of Assets and Investment register.
Payroll administration.
Assist in preparation of operational budget monitoring the implementation. Accounts reconciliation (bank and member accounts) Cash book maintenance and analysis.
Loans appraisal verification
Updating accounts receivable and accounts payable. Maintenance of petty cash.
Posting of loans and receipts into Navision system. Ensuring office stock and other consumables are kept at optimal level. Dedicated to achieving goals through hard work, punctuality, and a strong work ethic, ensuring tasks are completed efficiently.
Review of client's accounting and internal control system. Examination of financial and operating information. Review of economy, efficiency and effectiveness of client's operations. Reviewing client's compliance with own policies, procedures, government and other regulatory body requirements.
Special investigations.
Suggesting proper Internal control system and other advice to the client. Report writing of the audited accounts of the client. Program Accountant
Operation Blessings Kenya (Formerly Eastlands Community Development Initiative) PEPFAR funded, Nairobi, Kenya
— Jan 2005 - Apr 2010
Maintenance of all books of accounts.
Checking and approving cheque payment vouchers and petty cash vouchers. before payments. Liaising with banks on matters related to the program's accounts. Liaising with donors for timely monthly and yearly updates acting as a second contact person for the program. Help in preparation of project proposals.
In charge of assets register.
Preparation of Budgets and monitoring reviews.
Payroll administration.
In charge of staff files.
Ensuring compliance with donor, government and other regulatory authorities. Designing and ensuring implementation of internal controls including ensuring accuracy and completeness of financial reports.
Sitting in procurement committee.
Accounts and books reconciliations.
SKILLS
Auditing
Experienced
Financial Analysis
Project Management Data Analysis
Customer Service Leadership
Problem Solving Marketing Strategy
Financial Accounting
Experienced
QuickBooks and Navision (ERP)
Experienced
Managment of Donor Funds
Experienced
Taxation
Experienced
EDUCATION
Bachelor of Commerce - BCom
Masinde Muliro University of Science and Technoloy, Nairobi, Kenya — Jan 2014 - Dec 2015 Graduated with Bachelor of Commerce Degree (Finance option Second class Upper Division) Certified Public Accountant
Pinnacle Business School, Nairobi, Kenya — Jan 2009 - Nov 2011 Graduated as a Certified Public Accountant
COURSES
Navision (ERP)
Coretch — Jan 2010 - Mar 2010
REFERENCES
Anwar Almoraisi
Erdman CMF LLC
***********@*****.***
Joel Mwenda Kobia
Life Coach, Corporate Trainer & Author
**********@*****.***
George Sagala
Solomon & George Company
************@*****.***
HOBBIES
Guitar Playing
Travelling
Community development
Swimming
LANGUAGES
English
Highly proficient
Swahili
Native
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