It Systems Active Directory

DEAIRIS JEFFERSON

*******@*****.***

248-***-****

WORK EXPERIENCE

TRG-Stellantis

Intermediate Application and Infrastructure Analyst

Warren, Mi June 2020 – Current

•Support all IT systems and applications affecting plant floor (PFS, Network and FIS)

•Active Directory

•Creating account

•Access level

•Password resets

•Procedure documentation - Creating clear instructions for resolving technical issues to ensure SLAs compliance.

•Printer maintenance- installing updates, fixing jams and any other issues that may affect the plant floor.

•Server

•Tcp/ip -monitoring handshake.

•DNS server segmenting traffic

•Wireshark

•Ticketing System (Service now)

•Opening tickets for hardware repair; systems and applications issues

•Carrying out procedure to resolve issue

•Office 365 configuration

• Office 365

•Sharepoint

•One Drive

•Server/Switch setup and deploy - Depending on the type of communication

•Wireless Network config/maintain (guest network, primary and backup network)

•Meraki Vlan configuration(APs, tools and managerial pcs)

•Network troubleshooting

•PowerShell scripting: automating processes

•IAM

Proctor and Gamble

Infrastructure / Server Analyst

Cincinnati, OH May 2018 – 2020

•Windows 10 Rollout (staging, configuration and data migration)

•Office 365 Corporate Integration (configuration, troubleshoot, and update)

•Identity Access Management (AWS SSO & Citrix)

•OneDrive setup, moving all user data to cloud

•SharePoint site setup for team collaboration

•Outlook setup for calendar coordination and WebEx integration

•Support tuning of cybersecurity tools and proactive threat-hunting

CPA Global

System Engineer

Southfield, MI July 2015 – April 2018

•Analyzing/reporting big data architecture, data warehousing, analytics and visualizations

•Use Hadoop integration to create a visual for datasets

•Maintain RDBMS (relational database) for comparing different datasets

•Collaborative software development (SDLC}

•Vmware/Citrix

•Digital communication testing using an oscilloscope, test for acceptable radio frequency signals

•Automotive part design using AutoCAD

•Risk analysis platform configuration (RSA Archer)

•Determine critical assets

•Establish security standards

•Respond, identify, and remediate

•Unix testing Optimizing architecture for best results and short estimation runtime

•Used Tableau to create visuals to support business lifecycle

•Head business meeting with core engineers, vendors, and customers

•Failure Modes and Effects Analysis (FMEAS) is used to identify potential issues and resolutions

VELOCITY

Network Operation Center Lead

Holland, OH July 2013 – July 2015

•Electronic module design tailored to customers’ requirements

•System diagnostics on front-end and back-end devices

•BRD (Business Requirement Document) discuss expectations of future work

•Conduct vendor-meet to maintain internet and VoIP connectivity using router, switches and various computers

•Using Putty (SSH or Telnet) to configure and troubleshoot router

•Operated remedy ticketing system to monitor customer requests and tracking of tech dispatches

•Worked with field techs on various job scopes setting up topology skeleton and Cisco and Meraki wireless networks with card or access points

EDUCATION

UNIVERSITY OF TOLEDO

Bachelor of Science in Computer Science Engineering Technology

December 2016

SKILLS

•RSA Archer (Risk Analysis)

•Rencore (Data Loss Prevention)

•Azure, SQL, VMWare, Microsoft office, Cisco VPN, Virus Protection, Tomcat, Wireshark, and Windows

•Citrix XenServer

•Citrix ADA

•Troubleshoot networks/servers using OSI model

•Python, C++, Kotlin, Java & JavaScript

•Managing Windows server back-end (2008 and 2012)

•Microsoft Office Expert

Contact this candidate