Customer Service Rep
Resume:
Nadia Beverley
Lakeland FL *****
***********@*****.***
The Results Company
July 10 2020 - Present Lakeland FL
I take inbound calls from provider's offices and doctor's offices relating to virtual card payments. We assist in helping them process these payments or opt them out if they do not want the virtual card payments I work for United Healthcare and Anthem
Sykes/SimpliSafe/Customer Service Rep
Sep 10 2019 - 2020 Lakeland Fl
Takes inbound calls related to customers' SimpliSafe security system. Handles customer service credit accounts, troubleshoots necessary problems with customers devices, updates card information and takes payment.
DS Services of America / Customer Service Rep
July 10 2017 - May 3 2018 Lakeland FL
Took inbound calls related to scheduling Water Service. Also took present and past due payments. Also took escalated calls referring to equipment failure.
Lake Medical Imaging
August 10 2007 - 2008 Leesburg Fl
Talking about calls from patients and customers to schedule their next follow-up appointments I scheduled Mammograms, CT scans,MRI's, Colonoscopies, and did all scheduling related skills related to scheduling appointments. I worked in a radiology office front desk as well as in the back office.
Education
Seminole High School
May 1990 -1996
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