Restaurant Manager High Pressure

Joie Valdez

Leadership in action

***** * ***** **

Surprise, AZ 85374

480-***-****

************@*****.***

EXPERIENCE

Haldi Indian Cuisine, Surprise & Glendale —Restaurant Manager

Feb 2021 - PRESENT

Manage daily tasks in the restaurant, including to-go ordering. Kitchen staff Floor staff Ordering Vendors Training New staff members Bartending Kitchen line Cleaning Working under high pressure situations Manage high pressure environments Catering orders and delivering Managed cash but not limited to these tasks.

Uber/Lyft/Doordash/Postmates-, Phoenix — Ride share concierge

Jan 2016 - March 2020

Rideshare Concierge Services

Squeeky Clean, Surprise — Owner & housecleaner

Sept 2014 - Dec 2015

Housekeeping, Gaining clientele, Developing rapport for long term business. Scheduling Clients and myself or another cleaner for bi weekly cleans. Also worked with Real estate workers for Move in and Move outs for Turn Key cleans.

Starbucks Coffee Co., Surprise — Shift Sup., ASM, Partner

2012- 2013 & 1998 - 2007

Barista, Mentor, Coaching & Training Development Specialist, Cash Handling, Banking, P&L, Monthly Overviews, Scheduling 20+ Employees, Opening and Closing Duties, Store Cleanliness, Hiring and Termination, Day to Day Business Procedures, Including but not Limited to the above.

EDUCATION

Delta College, Stockton, CA — Computer Classes

1997 - 1998

General Computer knowledge classes

Palomar College, Escondido, CA — General Education

1994 - 1995

General Education Classes

San Pasqual High School, Escondido, CA — Diploma

1991 - 1995

Diploma

SKILLS

Manage high stress situations well

Works well under pressure

Familiar with Corel not just Word

Extremely quick learner and a good trainer in most aspects of something I am skilled in.

Made schedules and overflow schedules for Starbucks and events for 15 years

Processed in house payroll Hiring and Termination for many jobs.

LANGUAGES

English

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