Costumer Service Data Entry
Resume:
Ana Mendez
Las Vegas, NV *****
*********@*****.***
1. Experienced professional seeking to fill a costumer service/ hospitality/ swim instructor position with your company.
Authorized to work in the US for any employer
Work Experience
Bartender Apprentice
Caesars Entertainment-Las Vegas, NV
July 2024 to Present
Cleaning: Keeping the bar clean and organized, and polishing glassware Stocking: Keeping the bar stocked with ingredients and supplies, and changing barrels Assisting bartenders: Helping with opening and closing tasks, and other duties as directed Providing service: Greeting customers, taking orders, and serving drinks Ensuring safety: Complying with health, safety, and sanitation requirements Preparing beverages, including cocktails
Making reservations
Clearing and preparing tables
Preparing bills and taking payment
Advising customers on drink choices
Bartender/Server
Luna Lounge-Las Vegas, NV
July 2023 to March 2024
• Receives orders from patrons and waitstaff.
• Prepares and serves liquor, mixed drinks, wine, beer, and nonalcoholic drinks as ordered.
• Ensures that fruit and other garnishes are prepared ahead of the opening of the bar.
• Maintains the bar and keeps it clean and organized Senior Service Specialist
Connect by AmFam-Las Vegas, NV
October 2018 to November 2023
Take inbound calls
Data entry
Project management
Problem solving
Costumer service
Phone etiquette
Appointment setting
Marketing
Performance managing.
VIP Bottle Server
Zouk at resort world-Las Vegas, NV
January 2020 to August 2022
• Consistently provided professional, friendly and engaging service.
• While checking on guests satisfaction.
• Skillfully promoted items on bottle list.
• Assertively up selling menu items.
• Followed all safety and sanitation policies when handling beverages to uphold proper health standards Bartender
Green Leaf-Pasadena, CA
June 2016 to December 2017
• Open setup bar
• menu knowledge
• product knowledge
• bar and cocktail knowledge
• knowledge of spirits and wines
• up selling
• costumer service
• Welcome guests and provide a high level of service
• Answer questions regarding beverage selections and make recommendations
• Take, prepare and serve beverage orders to guests
• Take food orders from guests
• Garnish and serve drinks as ordered
• Accurate and efficient cash handling and reporting
• Maintain the cleanliness/preparedness of assigned bar and service area
• Interact with guests providing information regarding the property
• Perform other job related duties as assigned
Wynn/ Cocktail Waitress
Wynn Resorts-Las Vegas, NV
March 2014 to June 2016
Welcome guests and provide a high level of service
• Answer questions regarding beverage selections and make recommendations
• Take, prepare and serve beverage orders to guests
• Take food orders from guests
• Garnish and serve drinks as ordered
• Accurate and efficient cash handling and reporting
• Maintain the cleanliness/preparedness of assigned bar and service area
• Interact with guests providing information regarding the property
• Perform other job related duties as assigned
Cocktail Server
PALMS CASINO-Las Vegas, NV
February 2013 to December 2015
Welcome guests and provide a high level of service
• Answer questions regarding beverage selections and make recommendations
• Take, prepare and serve beverage orders to guests
• Take food orders from guests
• Garnish and serve drinks as ordered
• Accurate and efficient cash handling and reporting
• Maintain the cleanliness/preparedness of assigned bar and service area
• Interact with guests providing information regarding the property
• Perform other job related duties as assigned
Bartender/Server
Luna lounge-Las Vegas, NV
January 2013 to November 2015
• Open setup bar
• menu knowledge
• product knowledge
• bar and cocktail knowledge
• knowledge of spirits and wines
• up selling
• costumer service
• fast and timely service
• Serve food
• wait tables
Cocktail Server- Bartender
Hustlers club-Las Vegas, NV
March 2012 to December 2012
• Open setup bar
• menu knowledge
• product knowledge
• bar and cocktail knowledge
• knowledge of spirits and wines
• up selling
• costumer service
Education
diploma
Clark High School
August 2005 to December 2009
Skills
• Swimming
• Recreation
• Babysitter
• Hospitality
• Customer service
• Upselling
• Bartending
• Restaurant Experience
• Food Safety
• Serving
• Cash handling
• Restaurant experience
• Childcare
• Food industry
• Communication skills
• Pet Sitting
• Pet Grooming
• Hotel experience
• Animal Care
• English
• Phone etiquette
• Data entry
• Organizational skills
• Cash register
• Microsoft Outlook
• Microsoft Word
• Leadership
Certifications and Licenses
First Aid Certification
Food Handler Certification
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