Customer service / collections

**:**

Jocelyn Perez

**** ***** ***. **** *

Des plaines Il, 60018

312-***-****

*********@*****.***

SKILLS

Teamwork skills

Communication skills

Leadership skills

Time management skills

Customer service skills

Organization skills

Public speaking skills

EXPERIENCE

e Americashloans/SAIL loans desplaines -

collections specialist/customer service

representative

e Taking payments, setting up payment

plans, collecting money, notating each and

every account accordingly.

@ Customer support as well id answer any

questions or concerns, assist with accessing

accounts, verifying basic information on

recorded lines.

773TAX, Jefferson Park- Data entry

* Filing & Data entry

© receptionist

Midwest Express, Mount Prospect

* Billing & Auditing

© customer service rep.

EDUCATION

Maine East Township HighSchool, Park Ridge-

Culinary Arts & Hospitality

4 years in the culinary field.

all > F)

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