Human Resources Customer Service

Venus Vann-Byrd

Chesapeake, VA *****

757-***-****, *************@*****.***

Summary

Skills: Human Resources Software: Office 365

Proofreading/Editing Google Docs

Bookkeeping Quickbooks

Conflict Resolution SharePoint

Customer Service Procore

Event Planning

Notary Public

Grant Management

Negotiation

Experience Per Se Group - Leeward Renewable Energy, Moyock, NC 10/2022-4/2023 Construction Site Administrator

This was an administrative role for a solar farm construction site. Some duties included, organizing office trailer; maintaining meeting minutes; updating work logs; manipulating and printing of blueprints; updating trackers for daily site work and procurement. Also, I performed clerical tasks, arranged travel, facilitated catering and ordered office and cleaning supplies. Norfolk Public Schools (NPS), Norfolk, VA 8/2021-10/2022 Sherwood Forest Elementary School

Office Manager

Responsible for all financial and clerical functions of the school office, including budget analysis; bank reconciliation; payroll; grant management; events; fundraising; purchasing. Work as liaison between teachers and NPS human resources. Assist with student registration and medical assistance.

Atlas North America, LLC, Yorktown, VA 7/2012-8/2021 Human Resources/Administrative Coordinator

Performed multiple tasks for DoD contractor, including, but not limited to office security; human resources; on-boarding and benefits coordination; use of discretion; point-of-contact for visitors and maintenance personnel; arrange in-house training; schedule meetings; document creation/editing; travel arrangements; created and maintained logs; facility clearance administration; records filing; event planning; arranged catering; ordered office supplies; account receivables and collections; managed office machine maintenance and contact with outside contractors and services.

ZIM American Integrated Shipping, Norfolk, VA 7/2010-1/2012 Export Coordinator

Served as liaison between clients and shipping destinations by receiving and distributing shipping instructions to manifest international cargo. Industrial Turnaround Corp. (ITAC), Chesapeake, VA 3/2008 - 6/2009 Construction Project Assistant

Supported project managers at commercial electrical contracting business. Duties included pricing of materials, maintaining project logs, and accessing plans and specs via internet and other media. Processed purchase orders and invoices. Assisted in HR and other clerical tasks. Thompson Hospitality, Norfolk, VA 7/2006 -10/2007

Administrative Assistant

Worked in the food service office at Norfolk State University, served as liaison, provided assistance to all clients and faculty visiting NSU food services department. Also assisted with catering sales, event set-up, accounts receivable, HR, campaign marketing, back-up cashier in faculty dining hall, and prepared bank deposits.

Waterbury OIC, Inc., Waterbury, CT 7/2000 - 6/2006 Executive Assistant

Assistant to the Executive Director of a non-profit job-training agency. Performed a myriad of tasks, i.e.: client intake; resume writing for students; job/skills matching; shipping and mail distribution; accounts receivable; grant writing/management; managed agency-owned properties and served as clerk for the Board of Directors.

Cal-Ven’s Restaurant & Catering, Waterbury, CT 3/1997 - 10/1999 Co-owner/Manager

Managed full-service family-owned restaurant and catering business. Responsible for catering sales, cooking, buying, set-up, break-down, serving, hiring, training, payroll, and administrative duties.

New Opportunities, Inc., Waterbury, CT 12/1990- 7/2000 Assistant Personnel Officer/Executive Secretary

Daily duties included greeting clients, clerical tasks, answering phones, screening applicants, onboarding, insurance claims, and background checks. Served as clerk of Board of Directors, scheduled meetings and rental of various building spaces. Education Computer Processing Institute, E. Hartford, CT Word Processing Specialist Certificate

Naugatuck Valley Community College, Waterbury, CT

Major: Human Services

University of Connecticut, Waterbury, CT

Major: Liberal Arts

Interests Travel, art, gardening and civic engagement

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