Articles Housekeeping

Fatima Fracisco

Address Emaid Phone

Portland, ME 04104 alegriaguil *@*****.***. 207-***-****

© 6+ years' experience housekeeping and laundry ser

Work Experience

Dec 2021 -Aug 2022

Laundress, Express Pompliez Luanda

Luanda, Angola

Use hand irons or pressing machines

«Load articles into washers or dry-cleaning machines, or direct other workers to perform loading

* Handle detergents, dyes, bleaches, starches, and other solutions and chemicals to clean, color, dry, or

stiffen articles

© Inspect soiled articles to determine sources of stains, to locate color imperfections, and to identify

Items requiring special treatment

» Immerse articles in bleaching baths to strip colors

¢ Identify articles’ fabrics and original dyes by sight and touch, or by testing samples with fire or chemical

reagents,

+ Hang curtains, drapes, blankets, pants, and other garments on stretch frames to dry

«Examine and sort into tots articles to be cleaned, according to color, fabric, dirt content, and cleaning

technique required

= Dye articles to change or restore their colors, using knowledge of textile compositions and the

properties and effects of bleaches and dyes

Jun 2019 - Oct 2021

Housekeeping, Alvalado

Luanda, Angola

© Arrange decorations, media equipment, and furniture for social or business functions

* Replenish supplies, such as drinking glasses, linens, writing supplies, and bathroom items

¢ Rum errands, such as taking laundry to the cleaners and buying groceries

‘¢ Sort clothing and other articles, load washing machines, and iron and fold dried items

© Protect hotel and guest property and report damage, theft, and found articles ta supervisors

© Move and arrange furniture and turn mattresses

© Keep storage areas and carts well-stocked, clean, and tidy

© Empty wastebaskets, empty and clean ashtrays, and transport other trash and waste to disposal areas

© Dustand polish furniture and equipment

«Disinfect equipment and supplies, using germicides or steam-operated sterilizers

«Deliver television sets, ironing boards, baby cribs, and rollaway beds to guests! rooms

© Carry linens, towels, toilet items, and cleaning supplies, using wheeled carts

«Assign duties to other staff and give instructions regarding work methods and routines

«Answer telephones and doorbells

Sep 2013 - May 2018,

Receptionist, Simbile Supermarket

Cabinda, Angola

© Greet customers, determine nature of visit, and direct or escort them to specific destinations

© Keep a current record of staff embers’ whereabouts and availability

¢ Process and prepare memos, correspondence, travel vouchers, or other documents

» Receive payment and record receipts for services; file and maintain records

© Take orders for merchandise or materials and send them to the proper departments to be filled

© Send information or documents to customers, using computer or mail

© Answer or screen calls, providing information, taking messages, ar scheduling appointments

# Hear and resolve complaints from customers or the public

«Schedule appointments

Provide information such as location of departments or services provided

* Conduct tours or deliver talks describing features of public facilities, such as a historic site or national

park

© Perform duties, such as plant care or straightening magazines to maintain lobby or reception area

Education

igh School Diploma or Equivalent, General Studies - 2009

Lycee Motende, Kinshasa, Congo

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